Salary: $2,799.75 – $3,359.25 Biweekly
Location : Anchorage or Juneau, AK
Job Type: Full Time
Job Number: 41663
Department: Health
Division: Finance & Management Services
Opening Date: 08/22/2023
Closing Date: 9/11/2023 5:00 PM Alaska
Division: Finance and Management Services-IT
Position Open To: Alaska Residents Only
Bargaining Unit: General Government
Range: 20/22
Job Description
**THE RECRUITMENT PERIOD FOR THIS JOB POSTING HAS BEEN EXTENDED**
This position is open to Alaska Residents only.
Please check our residency definition to determine if you qualify.
This position can be filled in Anchorage or Juneau.
Starting pay will be dependent on the location the position is filled.
What you will be doing:
This position is responsible for the implementation and maintenance of the Department of Health (DOH) IT infrastructure, including our physical and virtual environments, storage, file systems, active directory, software applications, and desktop and server operating systems. The position provides support to all DOH offices, staff and collaborates with other IT professionals.
Our organization, mission, and culture:
The mission of ITS is to provide reliable and stable technology platforms in support of the Department’s service delivery programs in as cost-effective and efficient a manner as possible. As a member of our team, you will contribute every day to help the department work to improve the health of Alaskans and their families in a secure and HIPAA-compliant manner.
ITS exemplifies these values:
- Accountability– We are committed to responsible use of the technical resources used to support the department.
- Respect– We provide services without discrimination or judgment.
- Integrity– We are honest and ethical in all we do.
- Teamwork – We are committed to supporting our coworkers and working together to solve technical problems.
- Training – We are committed to providing ongoing skill development and training so that employees can grow and evolve their technical expertise and prepare for job growth.
- Work/Life Balance – We understand the importance of maintaining a work-life balance.
The benefits of joining our team:
The DOH ITS Network Services is committed to providing a supportive and collaborative work environment where all team members’ contributions are welcomed and valued. The team highly values a healthy work/life balance and works to ensure that team members have access to needed resources. Leadership works to cultivate talent from within and provide team members with the tools needed to advance and develop their knowledge base and skill set. If you can see yourself in this position, we encourage you to apply!
The working environment you can expect:
This position will be located in either Midtown Anchorage or downtown Juneau dependent on the location of the selected candidate. The position will be working normal business hours between 8 am and 5 pm. There are possibilities to include part-time telework and the opportunity to flex work hours. Expect to work with a diverse, highly technical, and collaborative team that embraces, implements, and supports the latest technologies to provide the best operational capabilities and resources to the Department of Health.
Who we are looking for:
The ideal candidate will demonstrate proficiency in the following areas of knowledge, skills, and abilities:
- Knowledge and experience with Windows Server OS support, Active Directory, and file share permissions
- Knowledge and experience with VMware Vsphere, Loadbalancers, Firewalls, and associated technologies.
- Knowledge and experience with troubleshooting LAN, WAN, upper layer OSI model application stack issues.
- Knowledge or experience with Microsoft Azure components, tools, architecture, setup, configuration, development, integration, migration, maintenance, sustainment, and support is a plus.
- Knowledge of the principles, methods, and procedures for installing, integrating, and optimizing information systems components.
To view the general description and example of duties for a Systems Programmer 1 or Systems Programmer 2, please go to the following link:
Minimum Qualifications
Systems Programmer 1
One year of journey professional experience in computer programming that includes either at least six months programming in, or certification of completed training in, relevant assembly or other low level or machine languages.
OR
Two years of journey professional experience in which a majority of responsibility involved either: programming, configuring, and scripting operating system commands and troubleshooting the interface of operating systems and software applications; or, network design, implementation, support, and administration that includes significant programming in the operating system language of a server or data processing system. This includes, but is not limited to, work such as an Analyst/Programmer 3 or Microcomputer/Network Specialist 1 with the State of Alaska, or the equivalent elsewhere, if the experience programming in an operating system language is sufficiently documented as a primary responsibility.
Experience with mark-up languages (such as HTML), client-side scripting languages (such as Javascript), or query languages (such as SQL) do not meet the programming requirement.
Special Note:
Individual positions at each level in this class series may require expertise in programming in a particular language and/or operating system. Recruitment and selection will be on the basis of these requirements.
For some positions in these job classes a background investigation including fingerprinting is required.
Systems Programmer 2
One year of experience performing routine software projects that include planning, coding, debugging, testing, and installing operating systems software for a mainframe computer or enterprise server. This is met by experience as a Systems Programmer 1 with the State of Alaska or the equivalent elsewhere.
OR
Two years of advanced professional experience in which a majority of responsibility involved either: programming, configuring, and scripting operating system commands and troubleshooting the interface of operating systems and software applications; or, network design, implementation, support, and administration that includes significant programming in the operating system language of a server or data processing system. This includes, but is not limited to, work such as an Analyst/Programmer 4 or Microcomputer/Network Specialist 2 with the State of Alaska, or the equivalent elsewhere, if the experience programming in an operating system language is sufficiently documented as a primary responsibility.
Experience with mark-up languages (such as HTML), client-side scripting languages (such as Javascript), or query languages (such as SQL) do not meet the programming requirement.
Special Note:Individual positions at each level in this class series may require expertise in programming in a particular language and/or operating system. Recruitment and selection will be on the basis of these requirements.
For some positions in these job classes a background investigation including fingerprinting is required.
Additional Required Information
At the time of the interview applicant is requested to submit:
- Copy of academic transcripts if using education to meet some or all of the minimum qualifications.
- Contact information for three (3) professional references.
Please read the below information carefully. This applies to your application submission.
FLEXIBLY STAFFEDThis position is flexibly staffed. This vacancy may be filled at either the 1 or 2 level depending on the applicant’s training and/or experience. The full range of salaries is listed above. Starting salary will be determined by the level of the position. If filled at the Level 1, promotion to the Level 2 will only occur upon successful completion of the probationary period and required training, as well as the applicant meeting the minimum qualifications of the higher job class and final approval by the supervisor. It is recommended that you apply for all levels if you qualify.
SUPPLEMENTAL QUESTIONSFor your application to be evaluated, you must answer the Supplemental Questions. Be specific in your answers and tell us how you acquired the relevant experience. Please use complete sentences and proofread your submissions when answering the supplemental questions. Your responses will be considered a writing sample and will be used to determine which applicants will advance to the interview phase of the recruitment process.
EDUCATIONTo verify education being used to meet the required minimum qualifications, you must fill in the Education section of the application. If you have not obtained a degree, please indicate the number of units completed. Copies of transcripts are required to verify educational credentials being used to meet the minimum qualifications for a position and are required with each application. (Unofficial is okay; please ensure that the institution/URL name is listed on the transcripts). Transcripts can be attached at the time of application, provided at the time of the interview, or if not provided, transcripts will be required prior to the appointment.SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATIONEducation completed in foreign colleges or universities may be used to meet the above requirements, if applicable. If utilizing this education, you must show that the education credentials have been submitted to a private organization that specializes in the interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs or an accredited U.S. state university reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the state university. It is your responsibility to provide such evidence when applying. The omission of the required documentation listed will result in an incomplete application, and you will not receive further consideration.WORK EXPERIENCEWhen using work experience not already documented in your application, please provide the employer’s name, your job title, dates of employment, and whether full-or part-time. Applications will be reviewed to determine if the responses are supported, and minimum qualifications are clearly met. Work experience needed to meet the minimum qualifications must be documented in the application. If the application does not support minimum qualifications, the applicant may not advance to the interview and selection phase of the recruitment. A resume will not be used to determine that minimum qualifications have been met for the position in which you are applying.
If you are currently or previously been appointed to a flexibly staffed position, please ensure your work experience within a flexibly staffed position indicates the actual dates employed at each level. Ensure your time and any subsequent flex promotion(s) are documented as a separate position. This is required as there are minimum qualifications that require experience at a particular level in which the lower level may not be considered. If this information is not accurately reflected in your application, this may cause the processing of your application for consideration to be delayed.NOTE: Attaching a resume or curriculum vitae is not an alternative to filling out the application in its entirety. Noting “see resume or CV” or any similar response on any portion of your application may lead to a determination your application is incomplete and removal from consideration for this job posting.The State of Alaska does not provide VISA Employer sponsorships.
RECRUITMENT SCOPEThis position is open to Alaska Residents only. Please check our to determine if you qualify.
MULTIPLE VACANCIESThis recruitment may be used for more than one (1) vacancy. The applicant pool acquired during this recruitment may be used for future vacancies for up to ninety (90) days after this recruitment closes. Interested applicants are encouraged to apply to each recruitment notice to ensure consideration for all vacancies.APPLICATION NOTICE
You can ONLY apply for this position through the Workplace Alaska website or via hardcopy application. If you accessed this recruitment bulletin through a job search portal such as AlaskaJobs or any other database, you MUST use a Workplace Alaska online or hardcopy application to successfully apply. Instructions on how to apply with Workplace Alaska may be found on the Workplace Alaska “How to Apply” webpage, found here: http://doa.alaska.gov/dop/workplace/help/
NOTICE
Questions regarding the application process can be directed to the Workplace Alaska hotline at 800-587-0430 (toll-free) or (907) 465- 4095. If you choose to be contacted by email, please ensure your email address is correct on your application and that the spam filter will permit email from the ‘govermentjobs.com’ domains. For information on allowing emails from the ‘governmentjobs.com’ domains, visit the Lost Password Help page located at
EEO STATEMENT
The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1-800-587-4095 in Juneau or TTY: Alaska Relay 711 or 1-800-770-8973 or correspond with the Division of Personnel & Labor Relations at: P. O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal-opportunity employer.
WORKPLACE ALASKA APPLICATION QUESTIONS & ASSISTANCE
Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-587-0430 (toll-free) or (907) 465-4095 if you are located in the Juneau area. Requests for information may also be emailed to recruitment.services@alaska.gov.
For applicant password assistance, please visit:
Contact Information
For specific information in reference to the position please contact the hiring manager at:
Name: Justin Mora – Network Operations Manager
Phone: (907) 269-7863
Email: justin.mora@alaska.gov
Careers with the State of Alaska offer MANY benefits
The following information describes typical benefits available to employees of the State of Alaska. Actual benefits received may differ by bargaining unit or branch of government, position type, or be prorated for other than full time work.
For a quick breakdown of the insurance, health, and retirement benefits available for State Employees you can view an (Please note this video is specifically designed for new State Employees.)
Insurance Benefits
- Health insurance, which includes employer contributions toward medical/vision/dental
- The following employee groups are under AlaskaCare Benefits administered by the State: See for additional information.
- AVTEC
- Confidential
- Correctional Officers
- Marine Engineers
- Mt. Edgecumbe Teachers
- Supervisory
- Unlicensed Vessel Personnel/Inland Boatman’s Union
- Exempt employees (not covered by collective bargaining)
- The following employee groups are under AlaskaCare Benefits administered by the State: See for additional information.
- General Government
- Labor, Trades and Crafts
- Public Safety Employees Association
- Masters, Mates & Pilots
Optional Insurance Benefits
- Group-based insurance premiums for
- Term life (employee, spouse or qualified same sex partner, and dependents)
- Long-term and short-term disability
- Accidental Death and Dismemberment
- Long-term care (self and eligible family members)
- Supplemental Survivor Benefits
Retirement Benefits
- Membership in the Public Employees Retirement System (PERS)/Teachers’ Retirement System (TRS)
- Matching employer contribution into a defined contribution program (new employees)
- Employer contribution into a defined benefit or defined contribution program (current employees)
- Contributions to the Alaska Supplemental Annuity Plan in lieu of contributions to Social Security
- Option to enroll in the Alaska Deferred Compensation Program
- Note: The Defined Contribution Plan, Supplemental Annuity Plan and Deferred Compensation Program offer a variety of investment options
See for additional information
Paid Leave & Other Benefits
- Personal leave with an accrual rate increase based on time served
- Eleven paid holidays a year
- Gym discounts at participating fitness providers in multiple locations throughout the state.
See for additional information
01
Please indicate at which level(s) you would like to be considered for the position.
- Systems Programmer 1 (Range 20)
- Systems Programmer 2 (Range 22)
- All Levels
02
This position can be located in either Anchorage or Juneau, depending on the location of the selected candidate. Please indicate which location you are applying for.
- Anchorage (Range 20: $2799.75/Biweekly) (Range 22: $3199.50/Biweekly)
- Juneau (Range 20: $2940.00/Biweekly) (Range 22: $3359.25/Biweekly)
03
Detail your experience managing Microsoft Windows Network Operating System Roles and Features such as; Active Directory, Group Policy, DNS, DHCP, Network Policy Server, IIS, File Services, Print Services, Remote Desktop, and WSUS.
04
Describe your experience with supporting virtual environment technologies such as vmware, netapp, cisco nexus, web proxy, or network firewall appliances.
05
Describe your experience implementing new or updated technical infrastructure or software systems.
06
Describe your experience counseling users, programmers, and operators in using and understanding system software.
07
Please describe your experience counseling users, programmers, and operators in using and understanding system software.
Required Question