Job Description
About Us:
Exciting Opportunity in the Fitness Franchise Industry!
HOTWORX – A 24-Hour Infrared Fitness Studio offers the first ever combination of 3-dimensional training. HOTWORX combines Heat (dimension 1), Infrared Energy (dimension 2) & Exercise (dimension 3) to help members flush toxins, tone up, and torch calories among numerous other benefits from infrared. Our studios offer 24-hour access to virtually instructed workouts ranging from HOT Yoga to Hot Cycle, Hot Buns, Hot Barre None and more. Our exclusive workouts are done inside of our patented HOTWORX sauna in a semi-private environment, suitable for all fitness levels to give members MORE WORKOUT IN LESS TIME! If you are looking for a career where you can become a part of an organization focused on helping members feel and look their very best then look at HOTWORX.
Mission: We are looking for a reliable, detail-oriented, and goal-driven Systems Support Administrator to join our team. The Systems Support Admin will perform various administrative tasks, as assigned by the Vice President of IT and Senior Systems Support staff. Duties of the Systems Support Admin include providing support to our corporate staff, franchisees, managers, and employees assisting in daily support needs, and managing our company’s general administrative activities.
Responsibilities (include but not limited to the following):
- Create and manage email accounts and groups
- Reset email passwords as needed
- Answer support tickets as assigned
- Provide software & systems technical support
- Coordinate and schedule preliminary software installations
- Data entry
- Database setup
- Franchise Information Management site setup
- Pre-Sale checklist folders and document setup and manage permissions
- Provide general administrative support to franchisees as needed
- Provide information by answering questions and requests
- Handle multiple assignments and projects
- Install and configure POS systems for franchisees in
- Configure and support Chromeboxes for initial setup and ongoing support
Qualifications:
- A knack for troubleshooting.
- Strong communication skills.
- Good planning, analytical, and decision-making skills.
- Critical thinking and problem-solving skills.
- Goal-orientated and deadline-driven.
- Complete tasks quickly and with accuracy.
Work Schedule:
- Monday – Friday: 8:30 – 5:00 PM CST
- Some projects and events may require longer hours
- There will be some requirements to come in early and stay late during the work week, which includes but is not limited to annual convention
Compensation:
- $45k base salary and monthly commissions based on performance.
Benefits:
- 80% Employer-paid benefits for employee, which include medical, dental, and vision
- 401K contributions
- Corporate gym membership and corporate spa services
- Vacation and personal days
- Paid holidays
While we are looking for a go-getter who is eager to take initiative and will get the job done, we also provide training and support for success.
If this opportunity gets you excited, be sure to apply today!