Mgr, Communications – Hybrid

JOB SUMMARY
Develop and manage relationships and communications with consumer and trade media and place information/stories about Charter in news mediums. Identify and take action to positively promote Charter’s products and service to improve consumer and industry perception of Charter. Work closely with all functional areas as well as the corporate communications team to maximize media attention for Charter.

MAJOR DUTIES AND RESPONSIBILITIES

  • Create and implement comprehensive communications strategies for Charter’s corporate initiatives, including: marketing, diversity and inclusion, community investment, content acquisition and human resources;
  • Collaborate with other departments to generate media strategies and track results for new and existing initiatives;
  • Pitch proactive coverage and also field press inquiries for corporate initiatives;
  • Build and maintain national and trade media lists; monitor traditional press and social media coverage, create press summary reports, and assist with the preparation and distribution of clips reports as needed;
  • Establish and cultivate strong working relationships with key trade and national media contacts;
  • Inject a “story-telling perspective” into Charter’s communications strategy, particularly through finding and crafting stories that personalize and promote Charter’s personality and positive traits through our employees;
  • Research communication possibilities for diverse media opportunities (e.g. print publications, websites, online and social media, etc.);
  • Manage corporate awards process for major trade press awards;
  • Other duties as requested by Supervisor.

REQUIRED QUALIFICATIONS
Required Skills/Abilities and Knowledge

  • Effective writing and editing skills required
  • Ability to independently prioritize key projects
  • Eagerness to actively form strong relationships with key reporters
  • Confidence in communicating with all levels of management and company personnel
  • Understanding of the need to maintain confidentiality
  • Capacity to produce multiple materials and manage numerous projects simultaneously under deadline pressure
  • Knowledge of television, Internet and phone products and services, as well as those of our competitors in industry

Required Education
Bachelor’s degree in Journalism, Communications or related field or equivalent experience

Required Related Work Experience and Number of Years
Communications related position – 5+

WORKING CONDITIONS
Office environment with hybrid work schedule
Travel as required

RCU500 330210-1 330210BR

Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

The pay for this position has a salary range of $78,900.00 to $139,500.00. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and location. Also, certain positions are eligible for additional forms of compensation such as bonuses.

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