Team Leader – Central Processing

Job Details

Level
Entry

Job Location
DGR Ops Center – 7702 N IH 35 – San Antonio, TX

Position Type
Full Time

Education Level
None

Salary Range
$14.00 – $14.00 Hourly

Travel Percentage
Various Goodwill locations

Job Shift
Varies – Days/Nights/Weekends/Holidays

Job Category
Retail

Join Our Team

Work for GOOD at Goodwill

  • Do you want to make a difference in your community while earning a paycheck?
  • Would you like to help your community and environment every day that you come to work?
  • Looking for a job that provides meaning as well as personal and professional development?

Goodwill San Antonio is one of the largest and most dynamic social enterprises in San Antonio.

We are an entrepreneurial non-profit that provides employees the opportunity to innovate, grow and discover new skills, while generating revenue that funds both employee and community programs.

We are a diverse and inclusive organization founded and focused on Fighting Poverty and Creating Opportunity. We specialize in facilitating personal and professional growth for our employees, particularly those who may have experienced barriers to successful employment in the past.

We strive to maximize the value of each employee’s work and each donor’s donation to benefit our community and environment. Without Goodwill in our community, millions of pounds of perfectly usable items would be harming the environment in landfills. Instead, Goodwill employees are fueling a robust economy by recirculating used goods.

Our Good Careers Academy and Good Careers Centers Help Change Lives through the Power of Work as well by delivering education and meaningful job placement.

Explore careers with Goodwill in retail, production, warehouse, logistics, contact center customer service, career services, technology, document imaging, grounds maintenance, janitorial and facilities maintenance. Goodwill regularly partners with local, state and federal government agencies to provide additional diverse career opportunities.

We prefer to promote from within. Your growth and advancement is our priority.

Achieve your potential at Goodwill and beyond through our personal and professional skills development programs, supportive health and well-being benefits, competitive base and bonus pay, savings plans, personal financial education, store purchase discounts, paid time off, leadership development, tuition reimbursement and more

Change Lives. Make a Difference.

Discover Purpose. Apply today at WorkforGoodSA.org.

Position Details

Position will support Goodwill Industries of San Antonio in maintaining the efficient operation of DGR Central Processing. Primary responsibility of the position is to facilitate meeting and exceeding Central Processing assigned production goals and objectives. Team Leader/DGR Central Processing is a critical job function designed to support the organization in its mission to help change lives through the power of work.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  1. Plan and implement work schedules, estimate team member-hour requirements. Accountable for team member coverage for the entire central processing area.
  2. Assign and coordinate work tasks of team members, participants, and volunteers in processing, pricing, merchandising, and rotation functions to achieve daily production goals.
  3. Provide on-the-job training; safety standard training and performance expectations. Monitor and follow up on work assignments for participants, volunteers and team members.
  4. Recommend personnel action, such as promotions, transfers, and disciplinary measures to management.
  5. Provide input to CP Management for evaluation of team members’ performance and appraisal.
  6. Assist in work shift headcount requirements by managing toward daily production objectives and following established procedures.
  7. Treat team members in a friendly and courteous manner. Provide a good leadership example to the CP team.
  8. Inspire and motivate the CP Team Members toward goal achievement.
  9. Maintain and monitor ALL CP production goals on a daily and weekly basis.
  10. Learn Goodwill’s systems and procedures to enhance production efficiencies.
  11. Maintain a professional attitude with sincerity and enthusiasm reflecting Goodwill’s commitment to our employees – our most important asset.
  12. Maintain good housekeeping standards and maintaining CP work area in good order.
  13. Adhere to, and ensure adherence to, all Loss Prevention and inventory control and safety compliance, risk management, and ethics policies and procedures. Safeguard donations and all Goodwill property and resources; secure from harm, theft, accidental loss, or disposal. Promptly investigate or participate for all reported incidents.
  14. Ensure proper use of company equipment and property according to Goodwill business standards.
  15. Provide a safe working environment and ensure team members work safely and that unsafe conditions are immediately addressed and corrected. Conduct weekly huddle, safety inspections, investigates accidents, complete related reports in an accurate and timely basis, and takes corrective action to prevent recurrences. Take proactive steps in preventing accidents.

REQUIREMENTS

  1. High school diploma or equivalent (GED).
  2. 6 months experience in a service-driven; supervisory role.
  3. Basic computer skills.
  4. Excellent verbal/written communication and interpersonal skills.
  5. Available to work a variety of hours, which may include mornings, evenings, weekends and holidays.
  6. Ability to bend, lift, grasp and move continuously through the day. Good verbal communication skills with ability to effectively work as a team to achieve mission goals

To learn more about Goodwill San Antonio and to view available positions visit: www.goodwillsa.org.

Equal Opportunity Employer/Veterans/Disabled

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