Amazon Web Services (AWS) provides a highly reliable, scalable, and low-cost cloud platform that powers thousands of businesses in over 190 countries. AWS Infrastructure Supply Chain & Procurement (ISCaP) organization works to deliver cutting-edge solutions to source, build and maintain our socially responsible data center supply chains. We are a team of highly-motivated, engaged, and responsive professionals who enable the core sustainable infrastructure of AWS. Come join our team and be a part of history as we deliver results for the largest cloud services company.
The ISCaP team is looking for an exceptional Technical Program Manager TiPM (Technical Infrastructure Program Management) to help us build on this mission as the volume of products, services, and locations continues to grow. The ideal candidate is one who thrives in ambiguity, is very customer obsessed, focused on operational excellence and is willing to take high degree of ownership for their program vision and execution of ideas. The ability to effectively communicate at all levels of the organization, make data driven decisions, and apply good judgement to manage escalations, competing priorities, and deliverables is essential to this role. Successful candidates will be able to balance think big with realities of delivering on customer promises today. They will also have excellent analytical and creative thinking skills, and the ability to break down complex problems with no clear answers (and at times, conflicting data) into simple, innovative solutions and/or clear, measurable implementation plans.
Key job responsibilities
* Execute strategic business objectives while working with key internal stakeholders to improve the supply chain with the latest internal and external information.
* Prepare and give detailed data-driven business reviews to senior management, focused on improving execution SLAs.
* You will be a positive influencer across diverse teams, be able to effectively rally support for your initiatives, and be able to help deeply technical teams create simple solutions to meet your program goals.
* Data Analytics, drive decision making with Data
* Set up, lead and continuously improve the Supply and Operational Execution (S&OE) meetings with the service teams
* Manage multiple competing cross-functional projects/programs simultaneously on a global scale.
* Run meetings, create and maintain timelines, and keep large, diverse groups informed of progress and obstacles.
* Investigate and solution ambiguous process errors
About the team
Inclusive Team Culture
Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.
Work/Life Balance
Our team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.
Mentorship & Career Growth
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.
We are open to hiring candidates to work out of one of the following locations:
New York, NY, USA
BASIC QUALIFICATIONS
– 5+ years experience in program or project management managing multiple competing cross-functional projects/programs simultaneously
– 3+ years experience using data and metrics to drive improvements
– 3+ years experience working cross functionally with tech and non-tech teams
– Bachelor’s degree in business, engineering, finance, math, supply chain or other related quantitative discipline
PREFERRED QUALIFICATIONS
– Preference will be given to Amazonians with experience in infrastructure capacity delivery and associated functions (e.g. infrastructure build program management, networking program management, etc.)
– Experience working with software development teams to implement automated solutions for continuous improvement initiatives improving end-to-end operations
– Excellent creative thinking skills with emphasis on developing innovative solutions to solve complex problems that may not have one clear answer
– Excellent written and oral communication
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $87,000/year in our lowest geographic market up to $197,700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.