Requisition No: 807338
Agency: Department of Transportation
Working Title: TECHNICAL ANALYST I – 55004978
Position Number: 55004978
Salary: $50,965.43 – $59,459.67
Posting Closing Date: 07/29/2023
STATE OF FLORIDA DEPARTMENT OF TRANSPORTATION
JOB POSTING DESCRIPTION
973 / Application Services
OPEN COMPETITIVE
CAREER SERVICE
“Please note this is an onsite position in Tallahassee, Fl. Remote work capability available after six months, remote workdays are Monday and Friday. All employees are required to be in the office Tuesday thru Thursday.”
CONTACT PERSON: Shana Brunson
CONTACT PHONE NUMBER: (850) 410-5565
CONTACT EMAIL ADDRESS: Shana.Brunson@dot.state.fl.us
ANTICIPATED BI-WEEKLY HIRING SALARY: $2,178.01
Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:
- Health insurance (over 90% employer paid)
- $25,000 life insurance policy (100% employer paid)
- Dental, vision and supplemental insurances
- State of Florida retirement package
- Generous vacation and sick leave
- 10 paid holidays a year
- Career advancement opportunities
- Tuition waiver for public college courses
- Training opportunities
- Flexible work schedules and telework (for designated positions)
Join FDOT and be part of the team that works as one to improve safety, enhance mobility and inspire innovation in the Florida transportation system!
For additional benefit information available to State of Florida employees, go to http://www.mybenefits.myflorida.com
SPECIAL REQUIREMENTS: You may be required to provide your Social Security Number to conduct required verifications. Male candidates born on or after October 1, 1962, will not be eligible for hire or promotion in the Career Service, or appointment in the Selected Exempt Service (SES) or Senior Management Service (SMS) unless they are registered with the Selective Service System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS.
THE FLORIDA DEPARTMENT OF TRANSPORTATION VALUES AND SUPPORTS EMPLOYMENT OF INDIVIDUALS WITH DISABILITIES. QUALIFIED INDIVIDUALS WITH DISABILITIES ARE ENCOURAGED TO APPLY.
In accordance with Section 110.112, Florida Statutes, and the Florida Department of Transportation’s Individuals with Disabilities Affirmative Action Plan, the agency is committed to ensuring affirmative action and equal employment opportunity for qualified individuals with disabilities. Upon request and as appropriate, reasonable accommodations to individuals with disabilities may be provided. Please contact the Florida Department of Transportation’s Human Resources Office located at 605 Suwannee Street, Tallahassee, Florida 32399, or call (850) 414-5300 for assistance.
POSITION DESCRIPTION: Provides web design and development, routine site and content maintenance, and various updates to ensure sites align with the goals and objectives of the Department and overseeing the content management system (CMS) used to control the information on the website.
Serves as a liaison with other departments and divisions to ensure that the website represents the Department accurately.
Collects and analyzes web analytics and similar data; identifies opportunities to improve search engine optimization (SEO), time on site, web traffic, and other relevant metrics.
Perform technical work planning, designing, implementing, managing and supporting the technical assets that support the Florida Department of Transportation’s (FDOT’s) Enterprise Business applications, including off-the-shelf software products.
Assists employees with the use of Department websites through one-on-one support, user guides, and training. Maintains current knowledge of best practices and emerging developments in web design, web development, and technology.
Serve as a liaison between the customers and the Office of Information Technology (OIT) to provide technical solutions to business problems. Develop and maintain expertise in the business unit(s) supported to gain an understanding of their business processes and recommend solutions, whether technical or process based.
Review current system documentation to gain familiarity with the customer’s operations, understanding their processes and functions, and components to become familiar with application functionality, workflow, and data. Monitor the Service Desk system and tickets, review the issue and provide resolution.
KNOWLEDGE, SKILLS AND ABILITIES: ABILITY TO WORK AND COORDINATE PRODUCTIVELY AND PROFESSIONALLY WITH MANAGEMENT, COWORKERS, VENDORS AND PRIMARY DATA CENTER TO RESOLVE PROBLEMS AND ACCOMPLISH GOALS; ABILITY TO PLAN, ORGANIZE, COORDINATE, AND PRIORITIZE WORK; ABILITY TO COMPLETE PROJECTS ON TIME; ABILITY TO GIVE AND RECEIVE CONSTRUCTIVE CRITICISM; ABILITY TO INTERPRET AND COMMUNICATE TECHNICAL INFORMATION, BOTH VERBALLY AND IN WRITING; ABILITY TO WORK EFFECTIVELY IN A TEAM ENVIRONMENT; ABILITY TO LEARN AND APPLY NEW COMPUTER TECHNOLOGY; ABILITY TO WORK IN AN ENTERPRISE ENVIRONMENT WHERE HIGH SYSTEM AVAILABILITY IS REQUIRED; ABILITY TO QUICKLY ANALYZE AND RESOLVE PROBLEMS UTILIZING VARIOUS RESOURCES; KNOWLEDGE AND ABILITY TO SUPPORT MICROSOFT WINDOWS SERVER OPERATING SYSTEMS; KNOWLEDGE IN ONE OR MORE OF THE FOLLOWING APPLICATION INFRASTRUCTURE AREAS – VMWARE, CITRIX, WEB SERVERS RUNNING INTERNET INFORMATION SERVICES, INFORMATION BUILDERS PRODUCTS, ORACLE DATABASE SERVERS, SQL SERVER DATABASE SERVERS, GEOGRAPHIC INFORMATION SYSTEMS, CLUSTERED FILE SERVERS, INFRASTRUCTURE LEVEL SCRIPTING, STRUCTURED QUERY LANGUAGE, SHAREPOINT; ABILITY TO SUPPORT THE INFRASTRUCTURE FOR A VARIETY OF CUSTOM AND COMMERCIAL-OFF-THE-SHELF SOFTWARE SOLUTIONS.
OTHER JOB RELATED REQUIREMENTS: This position may be entrusted with access to confidential or sensitive data, with specific authorization from the Manager of the Application Services. This position is authorized to perform duties related to the production environment which requires a high level of trusted security.
MINIMUM QUALIFICATIONS: A bachelor’s degree from an accredited college or university and one years of experience in computer systems analysis, computer programming or in planning or designing distributed computer systems; or A bachelor’s degree from an accredited college or university with major course of study in one of the computer sciences or in management information systems and one year experience in computer systems analysis, computer programming or in planning or designing distributed computer systems; or A master’s degree from an accredited college or university with major course of study in one of the computer sciences or in management information systems; or Two years of experience as described above and either (1) completion of a 720 classroom hour program of study from a vocational/technical school or accredited community college in an area of data processing (excluding data entry), or (2) 60 semester or 90 quarter hours of college course work from an accredited institution which includes four courses in computer science or management information systems. Experience as described above can be substituted on a year-for-year basis for the required college education. Completion of a one-year program of study from a vocational/technical school in an area of data processing (excluding data entry) can substitute for one year of the required experience.
You may be required to provide documentation (i.e. HIGH SCHOOL DIPLOMA OR EQUIVALENCY, college transcripts, ETC.) to verify meeting these Minimum Qualifications.
THE FLORIDA DEPARTMENT OF TRANSPORTATION VALUES THE SERVICE VETERANS AND THEIR FAMILY MEMBERS HAVE GIVEN TO OUR COUNTRY AND SUPPORTS THE HIRING OF RETURNING SERVICE MEMBERS AND MILITARY SPOUSES. If you are a preference-eligible candidate who receives notice of a hiring decision and believe that you were not afforded employment preference in accordance with applicable Florida law and regulation, you may file a written complaint within 60 calendar days from the date you receive the notice, requesting an investigation to the Florida Department of Veterans’ Affairs, Division of Benefits and Assistance, 9500 Bay Pines Boulevard, Room 214, St. Petersburg, Florida 33708.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.