Job Description
Technical and Digital Project Manager 671 (H)
A leading enterprise software solutions company is seeking a Technical and Digital Project Manager. The successful candidate will deliver multiple, simultaneous projects related to Digital Marketing and Marketing Operations systems in close collaboration with the Marketing Automation, Marketing Analytics, Digital, and Marketing Technology teams. The ideal candidate is able to understand and communicate the overarching, long-term business objectives for their projects and translate those to clear, concise deliverables for the project team. The company offers a great work environment.
Technical and Digital Project ManagerPay and Benefits:
- Hourly pay: $55-$60/hr
- Worksite: Leading enterprise software solutions company (Pleasanton, CA 94588)
- W2 Employment, Group Medical, Dental, Vision, Life, Retirement Savings Program, PSL
- 40 hours/week, 9 Month Assignment, Possible extension
Technical and Digital Project ManagerResponsibilities:
- Oversee all aspects of projects.
- Set deadlines, assign responsibilities, and monitor and summarize the progress of the project.
- Prepare reports for upper management regarding the status of the project.
- Coordinate internal resources and third parties/vendors for the flawless execution of projects
- Ensure that all projects are delivered on time, within scope, and within budget
- Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility.
- Ensure resource availability and allocation.
- Develop a detailed project plan to monitor and track progress.
- Manage changes to the project scope, project schedule, and project costs using appropriate verification techniques.
- Measure project performance using appropriate tools and techniques.
- Manage the relationship with the client and all stakeholders.
- Perform risk management to minimize project risks.
- Meet with clients to take detailed ordering briefs and clarify specific requirements of each project.
- Track project performance, specifically to analyze the successful completion of short and long-term goals.
- Meet budgetary objectives and make adjustments to project constraints based on financial analysis.
- Develop comprehensive project plans to be shared with clients as well as other staff members.
- Develop spreadsheets, diagrams, and process maps to document needs.
- Partner with functional leads across all areas of Marketing to define, document, and communicate project scope with all key stakeholders.
- Ensure all deliverables align with project scope and business goals.
- Create project plans and schedules to support the successful execution of various Digital Marketing, Marketing Technology, Analytics, and Marketing Operations projects.
- Assist in the development of multi-phase roadmaps for complex projects that align with business priorities, drive quick wins, and enable long-term gains.
- Liaise with PMO Resource Manager and key functional leads to resource projects through our project management tool, Workfront.
- Track milestones, manage task/project dependencies, and manage and monitor task progress, handoffs, and deliverable status through our project management tool, Workfront.
- Track all issues & risks related to the projects, provide recommendations for solutions/mitigation, proactively escalate, and facilitate resolution.
- Organize, facilitate, and drive status meetings. Determine meeting agendas, highlight key milestones, and keep track of follow-up items. Summarize and communicate meeting outcomes to all stakeholders.
- Maintain communication with all project stakeholders to ensure inter-departmental alignment, optimization of resources, smooth handoffs, and project consistency.
- Conduct offline meetings with cross-functional teams (Digital Marketing, Marketing Technology, Analytics, Marketing Operations, Advertising, Social, Business Technology, etc.) as needed to ensure requirements are documented, priorities are known, issues are resolved, and efforts are coordinated.
- Facilitate business process discussions, document process diagrams and governance implications to support technology changes, and act as change management champion, while keeping the idea of creating repeatable and scalable processes and deliverables at the forefront.
- Ensure overall project/program quality and look for ways to streamline execution and increase overall efficiency.
- Audit projects once completed, conduct post-mortem meetings, determine improvements, and implement process changes.
- Coordinate work with third-party vendors on individual projects, when applicable.
- Contribute to the continual refinement of the current global project management framework, including tools, processes, and documentation.
Technical and Digital Project ManagerQualifications:
- 5+ years managing technical projects in a business-to-business marketing environment.
- Bachelor’s degree.
- Proven experience leading projects involving the implementation and integration of these technologies into an existing marketing technology stack.
- Proven working experience in project management.
- Proven experience working with global, cross-functional virtual teams.
- Project Management Professional (PMP) Certifications are a plus.
- Self-motivated, organized, efficient, and process-oriented.
- Strong understanding of the technologies used in a B2B tech stack, including marketing automation, content management, analytics, segmentation, data management, digital advertising, online engagement, and data warehouse technologies.
- Equally strong understanding of marketing campaign execution from creative development & website publishing, to multi-channel campaign activation.
- Proficient in project management tools (e.g., Workfront, Google docs, Smartsheet, MS Project, etc.).
- Excellent written, verbal, and presentation skills.
- Able to negotiate and manage conflict.
- Proven ability to work in a fast-paced, dynamic environment and deliver results on time with grace under pressure.
- Impeccable attention to detail.
- Exceptional organizational, interpersonal, and analytical skills.
- Strong interpersonal skills, ability to influence, motivate, and ensure collaboration of cross-functional teams.
- Capable of embracing change; maintaining an open mind as well as being flexible in the face of ambiguity.
- Proactively seeks opportunities to increase knowledge, skills, and abilities, as well as problem solve and improve processes.
- Excellent client-facing and internal communication skills.
- Comfortable stepping into ambiguous situations and finding ways to bring order, understand priorities, and establish a well-defined project scope.
- Skilled at communicating at all levels of the organization, from individual contributors to senior leadership and they partner well with stakeholders inside the Marketing organization and out, such as Business Technology and Sales Operations.
- Compulsive about ensuring the decision-making framework is clear and that communication is flowing between all parties at all times.
- Employ a calm and objective approach to negotiation and conflict resolution, work with many different stakeholder personalities, and create a cohesive, positive, and productive team environment.