NMI is looking for a Technical Product Manager – Billing & Invoicing (Eastern time zone candidates preferred). The NMI Billing & Invoicing product is a growing product offering upon which hundreds of thousands of businesses of all sizes and types are able to realize payments revenue. This role will solve for a variety of pricing models across multiple product verticals where accuracy and clarity of data is paramount to building trust with customers.
The Billing team is responsible for the development of a suite of billing services covering the various needs of our subsidiaries and global finance teams. This role will lead the product development of new systems, manage existing systems, and oversee the migration strategy between the two. Your work will enable new types of businesses to scale on our platform while maintaining a high bar for reliability, accuracy and usability.
As the Technical Product Manager for Billing & Invoicing, you’ll be the Billing Team’s expert on how data from the Billing product suite is instrumented, collected, processed, retained and leveraged for maximum business impact. We’re looking for someone with a passion for working with large datasets, and a keen eye for detail. Someone who loves to learn, loves to collaborate, and loves to push the boundaries of data-driven engineering. If you’re a self-starter with a blend of technical, product and financial operations experience, we’d love to hear from you.
Requirements
As the Technical Product manager, you will manage the definition and execution of NMI’s billing, invoicing and reconciliation strategy and roadmap, while facilitating backlog grooming, prioritization, triage and other ceremonies in an agile product development lifecycle. A successful candidate possesses a unique blend of business and technical savvy; a big-picture vision, attention to detail, and the drive to make their vision a reality. You’re equally as comfortable shipping user-facing experiences as you are writing queries to analyze data sets. A background in the development or operation of accounting, invoicing or billing systems in a global SaaS product is strongly preferred.
You will:
- Be the Engineering team’s expert on NMI’s Billing & Invoicing solutions across all subsidiaries of NMI.
- Enable a robust, API based model around NMI’s Billing’s data that will service customers and internal finance and data teams.
- Own problems from end to end, managing complexity and engaging directly with cross-functional stakeholders to think through everything from business impact, to reliability and operability, to the ease of integration, and API design.
- Define the product vision and roadmap for billing and invoicing products.
- Partner with stakeholders to define Minimum Viable Product (MVP) phases that deliver incremental value; Ensuring MVP aligns with product vision and NMI’s strategic goals.
- Translate requirements into user stories, release notes and knowledge base system documentation and provide product training to internal teams.
- Work with engineers, designers, and stakeholders to gather requirements, prioritize features and iteratively launch new billing and invoice products and features.
- Identify and address product risks and issues.
- Stay up-to-date on the latest trends in billing and invoicing.
- Conduct User Acceptance Testing (UAT) to ensure new products and functionality work as expected. Ensure the conceptual and functional integrity of new features or components.
- Work with other Product Owners to ensure dependencies are prioritized appropriately across teams.
- Establish timelines and product benchmarks. Communicate work in progress and upcoming work to key stakeholders.
- Develop the voice of customer information through customer interviews, and monitor engagement and success of newly launched features.
- A Bachelor’s degree in computer science, engineering, accounting, finance or a related field.
- 4+ years of experience in product management, quality assurance, engineering, or financial operations, preferably in payment processing or SaaS based billing and invoicing.
- Attention to detail and a Passion for building great products.
- Excellent written and verbal communication skills with customers, business and technical team members across the organization
- The ability to work independently and effectively as part of a geographically distributed team.
You may be a fit for this role if you have:
The ideal candidate thrives in ambiguity and approaches problem solving, teamwork, and innovation with a positive attitude. This person has a very strong understanding of our customers, including the driving forces in payments technology and product evolution.
Benefits
As well as being a part of something exciting every day, you will also receive the following benefits:
- Competitive salary of $110,000 to $140,000 per annum (dependant on experience)
- A remote first culture!
- Flex PTO
- Health, Dental and Vision Insurance
- 13 Paid Holidays
- Company volunteer days
Do you feel like you have a slightly out of the ordinary career path or history? We are open to all walks of life and very willing to hear your story. Please don’t feel like this should be a barrier to securing a great career at NMI! We appreciate success can come in all shapes and sizes. Fill in the ‘Additional Info’ box on our application to tell us more about your path.
What we do!
NMI enables our partners with choice, and challenges the one-size-fits-all approach to payments. You’ve probably used NMI in the last 24 hours without even realizing it. We’re the platform that powers success for innovative tech created by SMBs, entrepreneurs and fintech startups. We’re creative problem solvers who help visionaries smash through boundaries and think beyond what’s possible so they can think about what’s next. But we’re not just built for the tech savvy. We democratize the latest payments technology so that everyone can realize the benefits of easy payments across the full spectrum of commerce. We’re all about enabling more payments in more ways and more places.
We believe that having a diverse group of employees strengthens both our work and our workplace. We’re focused on making NMI more diverse and welcoming with initiatives like having a dedicated Diversity, Equity & Inclusion action group, diversity goals for hiring, anonymized resume screening, affinity groups such as our Women’s network and LGBTQ+ Network, open forums for discussions on diversity and social justice, and measuring inclusion and belonging as part of our regular employee engagement surveys.