Technical Program Manager, Customer Logistics Security

At Amazon, we obsess over our customers and maintaining their trust. To earn that trust in an environment as vast and varied as Amazon’s requires the applied skills of experienced and innovative Technical Program Managers to tackle challenges at Amazon scale.

We are seeking an exceptional Technical Program Manager to join the Amazon Dedicated Security Team. We are looking for an individual that can lead technical initiatives, build and maintain strategic relationships with internal and external partners, define and implement repeatable processes and deliver results against Amazon’s dynamic security landscape. If you’re passionate about solving security problems at scale and want to join a fast-paced organization with global impact on millions of customers, then we’d like to talk to you.

As a Technical Program Manager, you will be responsible for identifying, scoping, and delivering end to end projects. You will be comfortable working across time zones and through ambiguity. You thrive through building consensus and driving teams towards results. You will anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the business needs versus technical constraints. An ability to take large, complex projects and break them down into manageable pieces to deliver them in a successful and timely manner. Maturity, high judgment, negotiation skills, ability to influence, analytical talent and leadership are essential to success in this role.

Key job responsibilities

Works with the cross functional team to ensure roadmap priorities meet customer needs and facilitate the implementation of the programmatic solutions.

Manage security initiatives and drive activities including coordination of detailed functional plans, communication with key stakeholders, issue resolution, and reporting metrics / KPIs. Create awareness of cross-functional inter-dependencies and establish prioritization for plan execution to minimize disruption on daily operations.

Demonstrate the ability to communicate effectively at multiple levels of management, building trust across the organization, and demonstrating discretion with sensitive information.

Act as Scrum Master for the Engineers. Collaborate with the business/customer, Engineering, and other internal teams to scope and deliver security initiatives. Organize the team’s administrative needs using Agile/Kanban best practices. Manage expectations, project scope, requests, and schedule with multiple stakeholders. Foster a constructive dialogue, harmonize conflicting views, and lead the resolution of contentious issues (build consensus).

Proactively solve day-to-day strategic and technical challenges. Proactively identify risks and bring them to the attention of our Engineers and stakeholders with plans for mitigation before they become roadblocks.

Have a moderate understanding of the cybersecurity threats and risks the business/customer faces.

We are open to hiring candidates to work out of one of the following locations:

Austin, TX, USA | Dallas, TX, USA | Irvine, CA, USA | New Jersey, NJ, USA | Seattle, WA, USA

BASIC QUALIFICATIONS

– 3+ years of technical product or program management experience

– 2+ years of software development experience

– 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience

– Experience managing programs across cross functional teams, building processes and coordinating release schedules

PREFERRED QUALIFICATIONS

– 3+ years of working directly with engineering teams experience

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $101,700/year in our lowest geographic market up to $197,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.

Job Category
Product Management
Job Type
Full Time/Permanent
Salary
USD 197,800.00 per year
Country
United States
City
Irvine
Career Level
unspecified
Company
Amazon
JOB SOURCE
https://www.amazon.jobs/en/jobs/2477747/technical-program-manager-customer-logistics-security