Amazon Vulnerability Management and Remediation (VMR) is looking for a Technical Program Manager (TPM) to join our Vulnerability Management Response Team. VMR is responsible for the discovery, assessment, triage, and remediation of vulnerabilities across Amazon. We are data-driven, set big goals, and are always challenging ourselves and each other to identify better solutions and take on new challenges. Our team offers the unique opportunity to work with leading industry security experts and engage across Amazon teams and leadership.
As a TPM in VMR Response, you will play a hands-on role in the proactive identification and remediation of security issues at Amazon. You will be part of a global-scale vulnerability response service supporting a diverse technical ecosystem. Your teammates are an international group of security engineers, software developers, and technical program managers dedicated to continuously raising the security bar.
Key job responsibilities
– You create escalation and exception autonomously also participate in an on call activities.
– You process engineer to ensure a delightful customer experience, increasing efficiency and effectiveness of the post-launch team.
– You consider the larger picture (e.g., efficiency, availability, operability, scalability, business goals, customer experience, etc.) You balance the needs of customer requirements with our ability to deliver on those requirements.
– You see patterns and make connections to improve project/process efficiency. You know what solutions exist elsewhere and how they can be connected.
– You discover solutions. You can convey detailed technical knowledge (verbally, in writing, and via diagram) to engineering and program management team(s) (Q. Why did we build X? What customer needs does it provide?).
– You’re a subject matter expert in vulnerability solutions management and have the ability to demonstrate depth of understanding of industry.
– You are responsible for project management a team internal to VMR (assessment, campaigns, customer support, etc.), successfully delivering improvements to a product and/or to meet program goals.
– As part of your project and program ownership, you know the larger business picture (i.e., customer experience, organization goals, opportunities, and/or problems) and you deeply understand the technical requirements of the solutions being built (i.e., architecture , dependency impacts, efficiency, performance, availability, operability, etc.).
– You partner effectively with technical managers to secure resources, scope engineering efforts, set project priorities, milestones, and drive delivery. You help teams determine where to iterate to make improvements. You determine if success metrics are in place, and if not work to define them.
– To meet timelines and minimize disruption to builder teams, you manage the overall schedule, proactively mitigate risks, and keep the scope of engineering efforts under control.
– You accelerate progress by driving crisp and timely decisions, clearing blockers (e.g., “Path to green”), escalating appropriately.
About the team
Inclusive Team Culture.
Here at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.
Work/Life Balance.
Our team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.
Mentorship & Career Growth.
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.
We are open to hiring candidates to work out of one of the following locations:
New York, NY, USA
BASIC QUALIFICATIONS
– 3+ years of technical product or program management experience
– 2+ years of software development experience
– 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
– Experience managing programs across cross functional teams, building processes and coordinating release schedules
– Working knowledge of system design/architecture
PREFERRED QUALIFICATIONS
– 3+ years of working directly with engineering teams experience
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $101,700/year in our lowest geographic market up to $197,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.