Technical Services Associate

Job Description

About the company

Albertsons Companies is at the forefront of the revolution in retail. With a fixation on innovation and building culture, our team is rallying our company around a unique vision: forging a retail winner that is admired for national strength, deep roots in the communities we serve, and a team that has passion for food and delivering great service.

Albertsons is one of the largest retail employers, providing approximately 300,000 jobs across 2,200 stores, 22 distribution centers, 20 food and beverage plants and various support offices. We operate in 34 states and the District of Columbia under the Albertsons banner, as well as Safeway, Tom Thumb, Jewel Osco, Shaw’s and many more recognizable names.

What you will be doing
The Technical Services Associate provides support to the Own Brands Technical Services team operations activities. Support the review and approval of In-Store (Bakery, Deli, Meat & Seafood, Produce, and other applicable categories) products technical information to ensure all packaging information meets applicable federal and state regulations. Manage product registrations, and work with suppliers to complete registration tasks, on a state, or local county, as required. Maintain digital compliance of all Own Brands products, including support to facilitate review and approval of labeling information in different systems to maintain the chain of custody of documents received directly from suppliers. This position is critical to ensuring company product labeling have the information necessary to comply with compliance requirements. Other data maintenance projects will be secondary responsibilities, including support to our Technical Product Development staff, as needed. Conduct and deliver other projects as assigned by the Technical Services Leadership team, in relation to product development and regulatory & quality compliance commitment.

Main responsibilities

  • Review and approve ingredients and finished products in different food labeling systems.
  • Communicate with division partners and suppliers on approval status as well as on missing ingredient and finished product information.
  • Perform quarterly audits in the system to ensure compliance with FDA menu labeling regulation.
  • Confirm all documents’ required fields as determined by the product type are completed.
  • Support the regulatory technologists and managers in data acquisition for other projects as required to maintain accuracy of data within agreed upon project timelines.
  • Utilize various business platforms and/or systems to provide support to the Regulatory teams in the form of trackers and status reports, and mining data for Regulatory metrics reporting.
  • Update tracking tools used for compliance program to provide updates on progress and challenges. Provide information to other team members as requested.
  • Provide information and data to the management team for other projects as required to maintain accuracy of data within agreed upon project timelines.
  • Provide support and act as back up resource to help with regulatory analytics and metrics reporting as well as product registrations.
  • Assist with other key Technical Services product development or regulatory projects, as needed.

“The salary range is $ 69,600 to $ 90,480 annually. Starting salary will vary based on criteria such as location, experience, and qualifications. There may be flexibility for exceptional candidates. Benefits may include medical, dental, vision, disability and life insurance, sick pay (accrued based on hours worked), PTO/Vacation Pay (accrued based on hours worked) or Flexible Time Off, paid holidays (8-9 days annually), bereavement pay, and retirement benefits (such as 401(k) eligibility). [If applicable:] Associates in this position are also eligible for a quarterly bonus.”

What we are searching

  • Formal degree not required as direct experience can provide the necessary knowledge; BS/BA degree with focus on data mining and business analysis, or equivalent is preferred.
  • Minimum of 2 years of technical data entry or administrative support requiring document preparation and tracking; compliance work within retail industry is preferred.
  • Proficiency with MS Office and technical data entry
  • Experience in working directly with a technical functional group is preferred.
  • Must have basic data entry skills with the ability to understand and work with technical information templates, documents, and data systems.
  • Must have strong typing skills and be able to handle multiple on-going projects simultaneously, managing own time to complete assignments within the allotted project timelines.
  • Must be comfortable with asking questions and having direct discussions of project requirements with peers, supervisors, and product development personnel up to the VP level.
  • Must be able to interface directly with product suppliers to obtain compliance to information requests and meet project timelines.
  • Strong communication skills (verbal, email and face to face) are required.
  • Must be able to communicate cross functionally between directors, managers, technical staff and vendor community daily.

What it is like at Albertsons?

Albertsons Culture Principles

Compassion: We always treat each other with kindness and respect

Team: We always support and recognize each other

Inclusive: We always value everyone’s perspective

Learning: We always strive to grow and develop ourselves and others

Competitive: We always act with integrity to win over the customer

Ownership: We always take actions to drive our success

#LI-PN1 #LI-Hybrid

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