Salary Range: $81,385 – $134,834
Job Grade: 11E, 12E, 13E (for internal purposes only)
Close Date: 05/15/2023, 3pm CST
Relocation: No
Summary
The Technical Specialist I – III: Operator Training and Simulation (OTS), Training and Development position will be responsible for providing technical support on site to the Operator Training Simulator (OTS) by conducting model updates, leading simulator corrections and updates, simulation development and delivery for all Transmission Grid Controllers, Shift Managers and Support Personnel. This position will also be responsible for conducting training needs analysis, design, development, implementation, and evaluation of training programs to meet Company needs and comply with applicable requirements using effective instructional methods and technologies.
Key Roles & Responsibilities
This is an in-person job opportunity. Other duties may be assigned. Directly or through others, the incumbent will:
Organizational:
- Provide technical support and maintenance of the Operator Training Simulator database and models.
- Responsible for maintaining, testing, troubleshooting the Operator Training Simulator (OTS) and its power flow and SCADA models, and database to ensure simulator training that replicates the operational behavior of the Oncor transmission system during normal and emergency conditions.
- Develop and deliver simulation exercises relevant to Transmission Grid Operators, Shift Mangers and Transmission Grid Operations (TGO) Support personnel within the Oncor Transmission system.
- Develops objectives, lesson plans, training material and performance measures for training topics using a systematic approach to training.
- Maintains training records to demonstrate compliance with NERC and other regulatory agency requirements.
- Reviewing and implementing new training technologies to improve the quality and effectiveness of training programs.
- Maintains working knowledge of Oncor control room procedures.
- Supports compliance to NERC standards requirements by preparation of self-assessments; by documentation of evidence for NERC audits and by providing Requirement Owner functions.
Instructor:
- Plans, organizes, develops and delivers seminars to groups of as many as 30 personnel.
- Create and lead training simulations that comply with company and regulatory procedures.
- Provide technical support to TGO Control Room personnel using simulation exercises, table-top discussions and classroom training.
- Lead and evaluate the effectiveness of training simulations to ensure efficient completion of all company specific reliability related tasks.
- Perform all essential aspects and functions of the job as well as any other specific job requirements.
Tech Specialist I – Education, Experience, & Skill Requirements
Training
- Experience using verbal, written and simulation teaching methods
- Working knowledge of and/or ability to provide procedural based training using the ADDIE model
- Excellent verbal and written communication skills
- Ability to manage and coordinate the daily training activities
- At least one year experience of training delivery and/or development experience
Computer Skills
- Strong working knowledge of Microsoft Office Suite, specifically Outlook, Word, PowerPoint and Excel
Power Experience
- Basic knowledge of electrical theory and power system operation is preferred
- Ability to obtain and maintain Oncor CIP (Critical Infrastructure Protection) Certification is required
Education
- High School Diploma, GED or equivalent is required
- Associates or Bachelors in technical field preferred
Tech Specialist II – Education, Experience & Skill Requirements
Training
- Experience using verbal, written and simulation teaching methods
- Working knowledge of and/or ability to provide procedural based training using the ADDIE model
- Excellent verbal and written communication skills
- Ability to manage and coordinate the daily training activities
- Minimum three years’ experience in development and delivery of training programs
Computer Skills
- Strong working knowledge of Microsoft Office Suite, specifically Outlook, Word, PowerPoint and Excel
- Experience with learning management systems, or multimedia technology preferred
- Basic understanding of database systems preferred
Power Experience
- Experience with developing standard operating procedures (SOP’s) preferred
- Knowledge of electrical theory and power system operation required
- Ability to obtain and maintain Oncor CIP (Critical Infrastructure Protection) Certification is required
- Transmission Operator experience is preferred.
- Experience with Transmission Management System (TMS) is required
- Successful candidate is preferred to obtain and maintain the NERC Operator Certification
Education
- High School Diploma, GED or equivalent is required
- Bachelors in technical field, preferred
Tech Specialist III – Education, Experience & Skill Requirements
Training
- Experience using verbal, written and simulation teaching methods
- Working knowledge of and/or ability to provide procedural based training using the ADDIE model
- Excellent verbal and written communication skills
- Ability to manage and coordinate the daily training activities
- Minimum five years’ combined experience as Transmission Operator or in development and delivery of training programs required
Computer Skills
- Strong working knowledge of Microsoft Office Suite, specifically Outlook, Word, PowerPoint and Excel
- Experience with learning management systems, or multimedia technology preferred
- Experience with Quality Training Systems (QTS) preferred
- Experience with database management systems preferred
Power Experience
- Experience with developing standard operating procedures (SOP’s) required
- Knowledge of electrical theory and power system operation in Transmission and/or Distribution systems is required
- Ability to obtain and maintain Oncor CIP (Critical Infrastructure Protection) Certification is required
- Transmission Operator experience, required
- Experience with Transmission Management System (TMS) required
- Successful candidate is required have and maintain NERC and ERCOT Operator Certifications
Education
- High School Diploma, GED or equivalent is required
- Bachelors or post-graduate in technical field preferred
Measures of Success
- Effectively coordinates the daily training requirements for selected group
- Ensures documentation and reporting requirements are accurate and on time for all personnel attending all applicable training
- Ensure trainees maintain all necessary credentials required by Oncor and regulating entities
- Designs, develops and delivers safe, effective, relevant, technically accurate, and innovative performance-based training that meet Company needs
- Work activities are coordinated with responsible groups to ensure current training requirements have been satisfied
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)