Job Details
Job Location
Freight Forwarding San Diego – San Diego, CA
Position Type
Temporary
Education Level
4 Year Degree
Travel Percentage
Rarely
Job Shift
1st
Job Category
Logistics
Description
About Hyundai GLOVIS America Inc.
GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customer’s products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America makes every effort to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries. We cater logistics strategies and processes to our customers’ needs by utilizing the latest information systems and advanced technologies.
Summary
This position will coordinate and communicate with customers to ensure the timely and proper delivery of trailer orders. This position will assign carriers to deliver the trailers to the instructed destination within the budget and guidelines provided and will track production, inspection, ETA, and delivery, at all points until the trailers are delivered successfully and closed out formally.
Compensation
$25.00/Hour
Responsibilities
- Logistics Coordination and Tracking
- Plan upcoming units in Production and Quality Control to ensure the destination and transit type coincides with the customers preferences and expectations on the delivery of their trailers
- Coordinate with carriers to ensure delivery is instructed accurately and the trailers are delivered within our procedures and expected delivery dates
- Track delivery with carriers until trailers are accepted by the customer and there is proof of delivery signed by both parties
- Process any damages and send to a repair shop, request estimate, track repair progress until completion, deliver to the final destination.
- Customer Service
- Communicate with customers to deliver full transparency on their units throughout the delivery, including daily communication on production, quality control inspection, availability of units, availability of carriers, expected delivery dates, delivery reports, and miscellaneous requests fulfilled to ensure expectations are met
- Audit and Logistics Reporting
- Perform internal functions to assist team and other departments in order to combat discrepancies and fulfill customer needs, including POD auditing, profit and loss reporting, damage and total loss reporting, unit availability, and transit/carrier availability
- Create outbound delivery reports by customers and report them to Hyundai Translead
- Track unplanned inbound accessorial charges for future management decisions
- Report weekly trailer delivery numbers for outbound goal monitoring
- Other Duties as Assigned
- Participate in special projects and other duties as assigned
Qualifications
Skills
- Strong verbal and written communication skills
- Excellent organizational and time-management skills
- Proficient PC skills – Word, Excel, PowerPoint, Outlook, database management systems
Education & Experience
- Bachelors Degree Preferred But Not Required
- Two (2) Years of Experience in Logistics or Supply Chain Required
Physical Requirements
- Ability to sit in front of a desk and/or in front of the computer for long periods
- Repetitive use of hand/grasping product, writing, and typing
- Stand/walk
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.
Working and Environmental Conditions
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
- Typical office environment with low-level noise exposure.
- Communication with employees and field partners will be primarily conducted via phone and email.
The above statements are intended to describe the general nature of work performed by employees assigned to this position. They are not intended to be a complete list of all job duties performed by persons in the position. Glovis America reserves the right to revise or amend duties at any time as the needs of the company and requirements of the job change.