Tennis Professional (Oak Hollow Tennis Center)

Salary: $16.50 Hourly

Location : High Point, NC 27265

Job Type: Part-time w/Benefits

Job Number: 6157

Department: Parks & Recreation Special Facilities

Opening Date: 08/21/2023

Closing Date: Continuous

Job Description

The Tennis Professional serves in a customer service role at the Oak Hollow Tennis Center. Tennis Professional assists in regular facility and court maintenance, leads public tennis programs, and has the opportunity for additional income from teaching private lessons and clinics. Work is performed under regular supervision of the Director of Tennis. Must be able to work a flexible schedule including nights, holidays, and weekends.

Essential Tasks

• Provides excellent customer service for patrons over the phone, in person, and in writing.
• Serves as a front desk contact at the Oak Hollow Tennis Center.
• Uses the recreation software program to register users for programs, reserve courts, and schedule private lessons/clinics. Collects fees and performs basic transactions, including end of the day closing procedures.
• Performs opening and closing procedures for Oak Hollow Tennis Center.
• Maintains records and completes related reports on program/facility attendance and revenue.
• Completes regular facility and court maintenance tasks, including sweeping/rolling of clay courts, watering courts, and general janitorial tasks.
• Operates equipment related to facility and court maintenance/operations, including utility carts, court sweepers, court rollers, drag broos, backpack blowers, etc.
• Assists the Director of Tennis with facility operation tasks.
• Supervises daily operations in the absence of the Director of Tennis; Includes supervision of court maintenance staff and seasonal/part-time pro shop staff.
• Organizes, implements, and evaluates public tennis programming.
• Has the opportunity for additional income from teaching private lessons.
• Cleans and performs simple maintenance on equipment.
• Does general maintenance and operation tasks as require.
• Ensures that all work is performed in accordance with OSHA and City Safety Standards and Policies.

Qualifications

• High School Diploma or GED equivalent.
• Must possess United States Professional Tennis Association or Professional Tennis Registry status.
• Must have knowledge of clay courts as well as indoor and outdoor court maintenance.
• Previous experience implementing tennis programming.
• Must be comfortable in a customer service role and able to work with all age groups.
• Thorough understanding of local, state, and federal safety regulations and OSHA
• Valid North Carolina Driver’s License

Special Requirements
Physical Requirements
Hearing/Speaking – Expressing and/or receiving information by means of spoken word are both necessary to converse with internal and external customers including co-workers, citizens, and necessary to operate equipment safely and enforce safety regulations.

Visual Abilities – the ability to perceive via eyesight is required for this position:

• Acuity, far – clarity of vision at 20 feet or more. Must be able to see people in and around pro shop, courts, and grounds. Both eyes 20/25 – R 20/30 – L 20/30 corrected.
• Acuity, near – clarity of vision at 20 inches or less. Must be able to see equipment and work aids at close range in order to operate them properly. Both eyes 20/25 corrected
• Depth perception – Three-dimensional vision and the ability to judge distance and space relationships so as to see objects where and as they actually are. Necessary in order to properly operate equipment and monitor activities for regulation and safety. Depth perception – 4
• Field of Vision – the area that can be seen up and down or to the right or left while eyes are focused on one point. Must be able to see a wide span of area to cover grounds and observe people and their activities in order to enforce rules and regulations. Must be alert to surroundings.
• Accommodation – Must be able to adjust the eye lens to glance quickly. This item is especially important when doing near-point work at varying distances from eye. Must be able to adjust eye lens to focus readily when glancing from near work (equipment operation, observer near at hand, etc.) to distance work (people walking around in vicinity of equipment) to monitor activities and ensure safety at all areas.

Physical Strength – degree of physical demands typically associated with this position include:

• Medium to Heavy Work
  1. Exerting up to 50 pounds of force occasionally; and/or
  2. Exerting up to 20 pounds of force frequently; and/or
  3. Exerting up to 10 pounds of force constantly to handle or move materials related to the position.
  4. Work requires walking, standing, stooping, bending, lifting, stretching, pushing, and pulling, although worker does sit on occasions. There is significant use of arms, hands, feet, and legs.
• Type of Physical Demands
  1. Reaching – Extending the hand(s) or arm(s) in any direction.
  2. Handling – Seizing, holding, grasping, turning, or otherwise working with hand(s).
  3. Fingering – Picking, pinching or otherwise working with fingers primarily rather than the entire hand or arm.

Mental Activity/Requirements
Reasoning

• Ability to apply principles of logical thinking to work tasks and practical situations and requests made by supervisor or members of the general public; to comprehend and respond to a variety of situations in an expedient manner; to understand and communicate with individuals of varying age. Good judgement is important because the individual will interact directly with the public on a constant basis and may be working in the absence of a supervisor.

Mathematics Ability

• Using arithmetic: Ability to use arithmetic to add charges for court fees, programs and merchandise, price merchandise, calculate tax percentages, count money, and make change, figure daily revenue collections, and make various reports.

Language Ability

• The ability to speak, read and write the English Language are required for this position.

Environmental Conditions
Physical Surroundings

• The Tennis Professional is subject to Outside Environmental Conditions: Exposed to the various weather conditions and temperatures. Combining the type of work performed with the various weather conditions, the worker should be one who can work outside in a hot or cold environment.

Hazards

• The Tennis Professional will be exposed to trash, garbage, grass, plants, and various chemicals, gas, oil, and debris. Work is subject to final standards of OSHA on bloodborne pathogens.

Machinery/Tools/Work Aids/Other Equipment

• Items which may be representative, but not all inclusive, of those commonly associated with this type of work: Indoor court sweeper, indoor court scrubber, clay court roller, utility cart and vehicle, line sweeper, drag broom, leaf blower, hammer, rake, timed water system, vacuum cleaner, indoor/outdoor shop vacuum, backpack blowers, tennis ball machine, copy machine, cash register, calculator, mop, broom, First Aid supplies, scissors, telephone, receipt books, office supplies, basic hand tools, and Personnel Resolution.

Disclaimer

This job description may not be all-inclusive, as jobs evolve over time to meet the ever-changing needs of the City of High Point’s workforce. This job description is not intended to and does not create a contract or offer of employment to any individual. In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the City of High Point. Candidates selected for employment must pass a background screening as well as a pre-employment physical to ensure medical clearance to perform the essential functions of the job prior to receiving a full offer of employment.

The City of High Point is an at-will employer and employees may be terminated or may terminate their employment at any time with or without reason for any reason not prohibited by law.

City of High Point – Benefits Overview Statement

The City of High Point offers a comprehensive benefits package to all regular full-time employees including vacation, holiday, and sick leave as well as medical, dental, vision, and life insurance. Employees in designated part-time positions may participate in some of the benefit programs offered to regular full-time employees.
Access the following link to view City of High Point Benefits and links to Benefit sites:
Benefits Overview

The Benefits Handbook provides a summary of benefits for City of High Point Employees. Benefits Booklet =

01

By completing these supplemental questions, you are attesting that the information you have provided is accurate. Any information you provide may be reviewed by the hiring manager. Any misstatements or falsification of information may eliminate you from consideration or may result in dismissal. “See resume” is not an acceptable answer to any question. Resumes may be uploaded as a supplement to the online application. Resumes are not accepted in lieu of application and/or the Work History section.

• Yes, I understand
• No, I do not agree

02

This position requires that you work a flexible schedule including nights, weekends, and holiday. Are you able to work a flexible schedule?

• Yes
• No

03

This position requires that you interact with the public on a regular basis. Are you comfortable in a customer service role?

• Yes
• No

04

Court reservations and other job duties required the use of a computer and related computer software. Do you have experience with computers?

• Yes
• No

05

Tennis court maintenance is an essential task for this position. Do you have experience with tennis court maintenance?

• Yes
• No

06

The Tennis Professional position allows for additional income from private lessons. On average, how many hours per week do you prefer to teach private lessons?

• Zero hours per week
• 1 – 5 hours per week
• 6 – 10 hours per week
• 11 hours or more per week

Required Question