Ticket Office Assistant

Salary: $15.83 – $16.82 Hourly

Location : Tulsa, OK

Job Type: Full-time

Job Number: 3515F-05-23

Department: School of Visual and Performing Arts

Opening Date: 09/25/2023

Work Schedule: Flexible – including nights and weekends

Campus: Southeast

About TCC: Tulsa Community College is committed to creating equitable and inclusive work environments to support the success of the full range of our employees. We believe that employees who feel valued and respected will create policies, programs, practices and services to effectively meet the needs and exceed the expectations of our increasingly diverse student populations. We encourage candidates to apply who have demonstrated capacity to create inclusive work environments, to work effectively on increasingly diverse teams, and to serve the increasingly diverse college community. We are committed to hiring and retaining a racially diverse, culturally competent staff at all levels of the organization who not only reflect the demographics of our students, but also continue to deepen their skills and competencies to serve the full range of our community.

Job Summary
Responsible for the accounting aspects of PACE financials. Manages many of the front of house duties for performances at the VanTrease PACE in both the Studio Theatre and Main Stage.
Essential Duties
Maintain budgets for all accounts housed in the School of Visual and Performing Arts and Signature Symphony providing regular updates and information to the Dean of Visual and Performing Arts and the Director of Development and Operations for Signature Symphony.
Utilizes college provided software to generate financial reports for the VPA Dean, faculty chairs, and the PACE Operations Manager; acts as liaison between these positions and the TCC Accounting Department; attends regular staff meetings to ensure effective communication between departments.

Creates and maintains tracking on requisitions and ensures materials needed for productions, classes, and operations are available in a timely manner.

Supervises part-time staff and volunteer ushers in the absence of PACE Operations Manager.

Sells tickets and season subscriptions to patrons on the ticketing system, trains and works with parttime workers to ensure excellent service; responsible for handling money and making sure it is secure when PACE Operations Manager is absent. Will be expected to trouble shoot issues and work with TAMC staff to find solutions to ticketing and reporting challenges.

Works with patrons to ensure a safe entry and exit from performances; responsible for working incidents with patrons during performances i.e. medical emergency, loss of belongings, safe exit from site.

Trains the ushers in safety procedures for the facility including medical emergencies, fire and tornado evacuations, dealing with difficult patrons, and ensuring safety for patrons and performers.

Minimum Qualifications
Associate’s degree or equivalent education in Business or Accounting, Fine Arts, or a related field, or three years in a similar position.
3 years experience with maintaining budgets and purchasing materials.

Experience with Microsoft Office Suite.

Experience with Information/Records Administration.

Preferred Qualifications
Excellent customer service.
Experience completing deposit and tax reports.

Ability to lift 25 pounds.

TCC values our employees by providing a benefit package as a significant component of your compensation package.

Our benefits have been designed to provide important protection for you and your family in the case of illness, injury, or even death.

Job Category
Arts
Job Type
Full Time/Permanent
Salary
USD 15.83 - 16.82 per hour
Country
United States
City
Tulsa
Career Level
unspecified
Company
Tulsa Community College
JOB SOURCE
https://www.schooljobs.com/careers/tulsacc/jobs/4062755