Details:
Position Summary:
Tracking Associates contact Referral Specialists to obtain consult reports and work closely to facilitate rescheduling appointments when necessary. Through phone calls, letters, and continual communication, the Tracking Associate is an important linkage between the patient and the referral provider(s).
This position is based out of the Bronx and requires a full-time commitment from Monday to Friday 8:00 am to 5:00 pm. The role is currently hybrid (work from home 4 days and working onsite 1 day), however candidates must be open to commuting to the Bronx onsite in the future.
Minimum Qualifications:
- High School Diploma required, Associate Degree a plus.
- Administrative Medical Assistant highly desired.
- Bilingual Spanish/English required.
- Must be skilled in using Microsoft Word and Excel.
- Customer service skills are required.
- Ability to multi-task and effectively communicate with others.
Key Duties:
- Assist in the tracking and recalling of patients and results.
- Follows-up referral sources.
- Prepare monthly reports.
- Conduct follow up and send letters to patients for reminders for preventive and chronic care services due.
- Perform hospital and ER tracking.
- Perform cancer screening tracking.
- Other duties as assigned by manager.
About Urban Health Plan:
At Urban Health Plan (UHP) our mission is to continuously improve the health of communities and the quality of life of the people we serve by providing affordable, comprehensive, quality, primary and specialty health care and by assuring the performance and advancement of innovative best practices. At UHP, our commitment to provide patient-centered, holistic, quality health care, is part of a tradition started by our founder, Dr. Richard Izquierdo, more than 40 years ago. That tradition continues today by promoting excellence in everything that we do.
Starting Compensation: Minimum $16.50 per hour; Maximum $16.50 per hour
Benefits Include:
- Fully funded Health Insurance for yourself
- 73.5% funded Health Insurance for your family
- Dental Insurance
- $50,000 term life Insurance
- 401(k) Retirement Savings (including annual UHP Contribution)
- Competitive salary
- Comprehensive time off including paid vacation, personal time, sick time, and paid holidays (including your birthday!).
UHP is an equal opportunity employer. M/F/D/V. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, gender expression, national origin/ancestry, citizenship status, disability, age, marital or family status, and military or veteran status.
Job Requirements