The New York City Department of Youth & Community Development (DYCD) invests in a network of community-based organizations and programs to alleviate the effects of poverty and to provide opportunities for New Yorkers and communities to flourish. DYCD is seeking to hire a Program Manager for the Advance & Earn program. The goal of the WIOA Train & Earn Program is to provide a career pathway for opportunity youth through a continuum of services including work readiness training, college and career exploration, paid work experience, advanced occupational training and industry credential attainment. The program offers Advanced Training which provides sector-focused, occupations skills training, paid internships, college and career exploration and job placement. Under the supervision of the Deputy Director, with latitude for independent judgement, the Program Manager of WIOA Train & Earn Program Manager will be responsible for managing all aspects of the Train & Earn contract including daily operations, contract management, program monitoring and technical assistance.
The Program Manager of the WIOA Train & Earn program will be a professional with experience in the workforce and advanced training fields as well as have experience providing services to opportunity youth. Duties will include the following: Monitor and assess Train & Earn program performance to ensure compliance with established program, federal and agency procedures, practices and policies; Guide Train & Earn contractors to ensure program administration and practices result in high quality services and fiscal accountability and they achieve contractual goals including but not limited to recruitment and retention; assessment and counseling; credential attainment and advanced training; job and internship development; mental health counseling as needed; partnerships and referral services; and administrative tasks such as data entry, attendance, timekeeping and payroll monitoring, evaluation, program budgeting and file upkeep; Assist in the management of the budget, contracting and amendment processes and provide technical assistance at multiple points throughout the program. Conduct audits of program records at contractor sites and make ad-hoc visits as needed. Utilize and become proficient in DYCDs web-based information management systems including program and contract performance systems; Utilize program monitoring and performance measuring tools to conduct and submit timely evaluations, outcome reviews and site visit summaries and ensure that evaluation indicators are aligned with program standards. Assist in the planning and development of monthly meetings and trainings for Train & Earn contractors; facilitate systems trainings, new staff orientation and other capacity building functions to assist contractors; Work collaboratively across all DYCD workforce, youth and visual and digital communications including letters, presentations and reports as needed; compile, analyze and present program performance summaries to inform and support management, evaluation, tracking and decision-making; Promote and market Train & Earn through various outlets and means including but not limited to presentations at DYCD and community events, marketing materials, written communication promoting program, coordination of press releases with DYCD press officer and social media; Assist with other projects and tasks as needed to support the Workforce Connect programs
Minimum Qual Requirements
1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
3. Education and/or experience which is equivalent to “1” or “2” above. However, all candidates must have at least one year of experience as described in “1” above.
Preferred Skills
Experience in and knowledge of youth workforce, occupational training and career development preferred. Advanced operational skills (knowledge of various data collection platforms) Excellent verbal and written communication skills, strong problem solving and analytical skills. Able to prioritize and operate proactively. Enjoy working as a team member as well as independently. Ability to multi-task and meet constricted deadlines designated by program requirements and needs. Strong interpersonal skills resulting in exceptional rapport with people. Proven success in initiating, promoting and maintaining strong interpersonal relations. Computer literate with advance knowledge of Microsoft Office suites.
To Apply
Search for the Job ID #598528
External Candidates please go to www.nyc.gov/careers
Current NYC employees please go to www.nyc.gov/ess
ALL APPLICATIONS MUST BE SUBMITTED VIA THE ONLINE PORTALS MENTIONED ABOVE. SUBMISSION OF AN APPLICATION DOES NOT GUARANTEE AN INTERVIEW. ONLY CANDIDATES UNDER CONSIDERATION WILL BE CONTACTED.
*If you do not have access to a personal computer, please visit your local library*
Public Svc Loan Forgiveness
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at StudentAid.gov/PSLF .
Hours/Shift
35 Hours per week
Work Location
2 Lafayette St., N.Y.
Residency Requirement
New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
POSTING DATE
08/22/2023
POST UNTIL
Until Filled
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual’s sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.