Salary : $56,771.09 – $69,700.00 Annually
Location : Public Works Administration 221 W. Pine Street Lodi, CA
Job Type: Full Time
Job Number: 2190.7.2023
Department: Public Works
Division: Administration/Transportation
Opening Date: 07/03/2023
Closing Date: 7/9/2023 11:59 PM Pacific
Job Description
THE FOLLOWING PROMOTIONAL OPPORTUNITY IS OPEN TO REGULAR FULL-TIME, CURRENT CITY OF LODI EMPLOYEES ONLY
The City of Lodi Public Works, Transportation Division, seeks an experienced candidate to support its efforts to provide high-quality public transportation for the Lodi community. The ideal candidate should have (2) two years of experience working in public transportation or a similar program.
All applications and supplemental questions must be completed fully and submitted on an official City of Lodi application form. (Do not state “See Resume” on your application or supplemental questionnaire).
Job descriptions are intended to present a broad and general range of duties which includes purpose, responsibilities, and scope of work. Job descriptions are not intended to reflect all duties performed within the job.
DEFINITION
Under general supervision, coordinates the day-to-day operations and activities of the City’s transportation system; assists with oversight of transit services by third-party service providers including transit operations contractors; assists with a wide variety of administrative, technical and analytical tasks in support of the City’s transit system; and performs related duties, as assigned.
SUPERVISION EXERCISED AND RECEIVED
Receives general direction from assigned supervisory or management staff. May provide technical oversight to other staff.
DISTINGUISHING CHARACTERISTICS
This is a technical classification performing a wide variety of programmatic coordination duties for the City’s transportation program. Incumbents serve to relieve the manager of performing administrative detail work and are expected to function with very little direct oversight.
Examples of Duties
Duties may include, but are not limited to the following:
Serves as liaison to customers, community agencies, and the general public regarding City of Lodi transportation services;
Supports management in ensuring compliance with federal and state requirements; evaluates and recommends modifications to transit services;
Participates in the development and implementation of goals, objectives, policies, and priorities for transit services and programs; identifies resource needs; recommends and implements policies and procedures, including standard operating procedures for assigned programs and facilities;
Plans, coordinates, reviews, and assesses the effectiveness of various transit programs, activities, and systems; recommends improvements or modifications;
Assists with coordination of day-to-day operations of transit programs and services; monitors and reviews the work of third-party transit service providers to ensure that service levels are consistent with contract provisions; takes remedial action or elevates problems to supervisor when necessary;
Creates and maintains a variety of narrative and statistical reports, files, records, and other documentation required for Federal Transit Administration (FTA) Triennial audits and other regulatory requirements;
Assists management in all aspects of transit operations and works to ensure service quality, providing analysis of operations data and other assistance;
Monitors and oversees the daily service of transit operations in compliance with City policy and standard operating procedures;
Reviews all logs and paperwork from dispatch and maintenance; ensures that maintenance schedules and services comply with contract provisions and other requirements; reviews logs for service anomalies and follows up with contract service providers as needed;
Develops, communicates and monitors standards for service delivery functions of contractor; conducts monthly and annual performance reviews and identifies and recommends contract modifications as needed;
Confers with appropriate staff and other agency departments as necessary to troubleshoot, resolve, and assure a satisfactory response to paratransit ADA customer concerns;
Provides administrative support for the Americans with Disabilities Act Certification program through Access San Joaquin. Ensures eligibility/appeal process is followed properly (scheduling, creation and maintenance of files; ensuring all steps are completed in a timely manner);
Conducts regular contract compliance quality checks, ensures vehicle inspections are performed properly, reviews preventive maintenance audits, and prepares written reports;
Ensures fixed route and paratransit service delivery standards meet state and federal guidelines;
Represents the City of Lodi at regional meetings as needed to provide transit information and feedback regarding transit needs and issues; assists with the preparation of reports and updates for commission meetings, verifies legal notices have been posted or published, and completes the necessary arrangements to ensure an effective meeting;
Assists in the preparation of transit procurements, including Requests for Proposals, developing Scopes of work, and identifying deliverables;
Assists in the coordination of various transportation management programs as directed;
Assists in the preparation of transportation division grants and related reports;
Performs other duties related to the operation of the department and the City including additional duties that enable the department and City to meet the diverse needs of its community.
MINIMUM QUALIFICATIONS
Knowledge of:
Transit system program operations and best practices; resources available, operational elements, program evaluation and performance measurements;
Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to the assigned area of responsibility;
Current mass transit systems practices and technology;
Methods and techniques of developing, coordinating and implementing public involvement and outreach processes on complex and/or politically sensitive transit issues;
Principles and practices for contract management and administration;
Customer service and public relations principles and practices;
Basic mathematics and account record keeping;
Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff;
The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar;
Modern equipment and communication tools used for business functions and program, project, and task coordination;
Computers and software programs (e.g., Microsoft software packages) to conduct, compile, and/or generate documentation.
Ability to:
Plan, organize and direct contracted transit operations;
Analyze operating conditions and problems and recommend and implement appropriate solutions;
Prepare clear and concise administrative and financial reports;
Develop, read, and interpret rules, policies and procedures;
Research complaints, problems and prepare responses for management, including composing correspondence;
Understand, interpret, and apply all pertinent laws, codes, regulations, policies and procedures, and standards relevant to work performed;
Effectively represent the department and the City in meetings with individuals; governmental agencies; community groups; various business, professional, and regulatory organizations;
Understand the organization and operation of the City and of outside agencies as necessary to assume assigned responsibilities;
Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments; Make decisions, exercise good judgement, set priorities and meet deadlines;
Effectively use computer systems, software applications, and modern business equipment to perform a variety of work tasks;
Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax; communicates with tact and diplomacy;
Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines;
Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.
Typical Qualifications
EDUCATION AND EXPERIENCE
Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:
Education:
Equivalent to an associate degree in public or business administration, recreation, community services, or a related field.
Experience:
Two (2) years of increasingly responsible administrative experience in a public transportation or similar program.
LICENSES AND CERTIFICATES
Possession of, or the ability to obtain, a valid Class C California driver’s license upon appointment.
WORKING CONDITIONS:
Environmental Conditions: Employees typically work in an office environment with moderate noise levels, and controlled temperature conditions. Some field work with minimal exposure to extreme temperatures and dust, gas, odors from vehicles and traffic. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing division policies and procedures.
Physical Conditions: Must possess mobility to work in a standard office setting and use standard office equipment, including a computer, and to operate a motor vehicle to visit various City and meeting sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. Standing in and walking between work areas is frequently required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification frequently bend, stoop, kneel, and reach to perform assigned duties, as well as push and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and occasionally lifting objects up to 25 pounds.
*FLSA Status: NON-EXEMPT
Supplemental Information
Interested applicants must submit an online application at www.lodi.gov. No paper applications will be accepted. For technical difficulties with your online application, please call the Neogov helpline at 855-524-5627.
Telephone: 209-333-6704. Persons with hearing impairment, please call the California Relay Service 7-1-1.
Selection Process: Only the best qualified applicants will be invited to continue in the recruitment process.
EQUAL OPPORTUNITY EMPLOYER – The City of Lodi is an equal opportunity employer and is committed to a policy of fair employment practices regardless of race, color, ancestry, national origin, religion, sex or sexual orientation, marital status, age, mental or physical disability or perceived disability, medical condition, pregnancy, political affiliation or belief, or other unlawful discrimination.
AMERICANS WITH DISABILITY ACT – In compliance with the Americans with Disabilities Act and Section 504 of the Rehabilitation Act, the City of Lodi provides reasonable accommodation for qualified individuals with disabilities. Individuals with disabilities requiring accommodations must contact the Human Resources Division upon application submittal to confirm the request.
CRIMINAL BACKGROUND INFORMATION – City of Lodi is authorized and required by the state of California to access Local, State, and/or Federal criminal history as part of the testing process. This process can be completed by initial fingerprinting and/or a full Background investigation pursuant to Penal Code §11105(b)(10), §11105.3, §13300(b)(10); Education Code §10911.5; Public Resources Code §5164) and in compliance with the City of Lodi’s Fingerprinting Policy and Procedure. As a future employee or volunteer, you are required to be fingerprinted and processed through the Department of Justice and cleared before you can start. All information obtained will be kept in strict confidentiality.
HIRING PROCEDURE – Applicants must possess the minimum qualifications by the final filing date. Eligible lists are established upon successful completion of the selection process. The candidates must be successful in each part of the testing. To fill each vacancy the hiring department will request names to be certified from the eligible list and will make a selection from this certification list.
CONDITIONAL JOB OFFERS – Conditional job offers are subject to successful completion of a medical drug screen and/or physical. Candidates should not quit or give notice to their current employer until final notification has been awarded by the Human Resources Division.
MEDICAL-DRUG SCREENING – All positions may be subject to a physical or drug screen issued by a qualified medical physician assigned by the Human Resources Division. Under the requirements of the Drug Free Workplace Act of 1988, the City of Lodi has been designated as a drug-free workplace.
APPOINTMENT – At the time of appointment all candidates will be required to execute an oath of allegiance and complete Form I-9 – Employment Eligibility Verification in compliance with the Immigration and Naturalization Act. United States citizenship is not required. All new appointees are required to successfully complete a probationary period of twelve months.
EMPLOYMENT BENEFITS
SALARY – The starting salary is the first rate shown on the job announcement. Advancement to the higher steps of the salary range is based upon merit in accordance with the Salary Ordinance and Rules for Personnel Administration. Eligibility for the first merit increase is effective after 12 months and for additional merit increases after one year intervals until the employee has reached the maximum step.
HOLIDAY, VACATION, SICK, AND ADMINISTRATIVE LEAVE – Holiday – An average of 13 paid holidays per year. Vacation – 2 weeks paid vacation annually, increasing with length of service depending upon the appropriate labor agreement. Sick Leave – 10 days per year depending upon the appropriate labor agreement. Administrative Leave – Management/Mid-Management positions receive 80 hours per calendar year, and specified professional/technical positions receive 40 hours per fiscal year (Pro-Rated).
HEALTH INSURANCE – Medical, Dental and Vision plans are available for employee and dependents. A portion of the premiums may be the employee’s responsibility.
LIFE INSURANCE AND LONG TERM DISABILITY – The City pays the full premium for employee and dependent life insurance, and offers a long-term disability plan that provides up to approximately 2/3 of an employee’s salary.
RETIREMENT AND DEFERRED COMPENSATION – The City of Lodi is a member of the Public Employees’ Retirement System (P.E.R.S.). Lodi is not a member of the Social Security System except for the required medical contribution. Employees may participate in a 457 Deferred Compensation program.
FLEXIBLE SPENDING ACCOUNT – Employees may participate in a Section 125 Flexible Spending Account.
IMPORTANT NOTE: This bulletin does not constitute an expressed or implied contract. Any provisions or job duties contained in this bulletin may include modifications pending labor agreements and/or council approval.
NOTE: Employee Benefits stated herein are subject to change through the collective bargaining process and are not guaranteed.
VACATION:
0-5 years = 10 days/year.
6-11 years = 15 days/year
12-14 years = 17 days/year
15 years & over = 20 days/year
Maximum carryover is 2 times accrual rate per year. No cash out allowed.
SICK LEAVE:
12 days/year
HOLIDAYS:
13 ½ fixed days per year.
HEALTH BENEFITS:
All employees are offered medical insurance for themselves and dependent(s) through CalPERS Medical Plans. Effective January 1, 2019, City shall pay a monthly maximum towards medical premiums as follows:
$690.17 per month for Employee Only
$1,380.39 per month for Employee +1
$1,794.51 per month for Family.
If employee selects a higher cost plan, employee will pay the difference as a payroll deduction.
If an employee elects not to be covered by medical insurance through the City of Lodi, an additional:
$692.81 per month for family
$532.92 for employee + 1 dependent
$305.22 for single
will be added to either the employee’s deferred compensation account or cash. In order to qualify for this provision, proof of group insurance must be provided to the City.
The City shall pay the full cost for the employee and their dependents dental premium for the term of this agreement. The City agrees to provide a vision care plan, equivalent to the VSP Plan B, with a $25.00 deductible for the employee and dependents; the entire premium to be paid by City.
DEFERRED COMPENSATION:
A deferred compensation plan is available at the employee’s option.
EDUCATION ALLOWANCE:
Tuition Reimbursement up to $3000 per fiscal year as per City policy.
LIFE INSURANCE:
A life insurance program providing $10,000 term life insurance .
LONG TERM DISABILITY:
After a 60 day waiting period, coverage is 66 2/3% of salary, employer covers 100% of premium.
RETIREMENT:
New employees into the CalPERS retirement system are enrolled in the 2%@62, three-year average retirement formula. Employees hired after January 1, 2013 with less than a six-month break in CalPERS (or reciprocal agencies) are enrolled in the 2%@55, three-year retirement formula. At present, employees will contribute towards the employee portion of their CalPERS retirement costs. If additional information is needed regarding CalPERS retirement plans/costs, please contact Human Resources.
Employees shall pay the 7% employee portion of Retirement Benefits.
01
I understand that in order for my application to receive every consideration in the selection process, I must complete all of the application (education, experience, etc.) along with the following Supplemental Questions and provide concise but detailed answers. I understand these responses must match the information I provide in the Work Experience and Education sections of my application. When answering narrative descriptions of my experience, I understand that I must include the name of the employer, dates of employment, and the name and phone number of my supervisor.
Do not refer to a resume or other documentation in lieu of completing the employment history section or responding to the supplemental questions; they will not be reviewed or considered. I certify that all the information provided on my application and this Supplemental Questionnaire is true to the best of my knowledge.
- I have read and understand the above instructions
02
This position requires that you possess and maintain a valid California Driver’s License. Do you understand and meet this requirement?
- Yes
- No
03
How many years of full-time administrative experience in a public transportation or similar program do you have?
- 0-1
- 2-4
- 5-7
- 8 plus
04
Please indicate your highest level of education:
- Bachelor Degree or higher in Related Field
- Bachelor Degree or higher in Non-Related Field
- Associates Degree in Related Field
- Associates Degree in Non-Related Field
- High School Diploma or GED
- No High School Diploma or GED
05
Describe your experience coordinating day-to-day operations of transit programs and services.
06
Describe your experience recommending and implementing policies and procedures for transit services and programs.
Required Question