Lead Spa Therapist

Create Your Experience of a Lifetime!

Come work and play in the mountains! Whether it’s your first time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you’ll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service – our leading training and development experience, and wellness benefits to fuel your success.

Job Benefits

  • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
  • MORE employee discounts on lodging, food, gear, mountain shuttles AND during the summer on bike haul, golf and other activities
  • 401(k) Retirement Plan
  • Employee Assistance Program
  • Excellent training and professional development
  • Referral Program

Full Time roles are eligible for the above, plus:

  • Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
  • Free ski passes for dependents
  • Critical Illness and Accident plans

Job Summary

Responsible for lead function within spa therapist team. Provides day-to-day work direction to team members; enforces policies and procedures; trains and guides staff; and resolves issues and problems. May be responsible for assisting with payroll and conducting end of month inventory of products and supplies. Performs all tasks for which work group is responsible as needed. Receives commission for services, which typically represents a majority of compensation for the position.

Job Specifications:

  • Outlet: The Lodge at Vail
  • Expected Pay Range $0.01 – $6.13 + tips.Guaranteed $20 minimum inclusive of tips.
  • Shift & Schedule Availability: Full Time, Year Round
  • Skill Level: Intermediate

Responsibilities:

  • Responsible for assisting in the selection, training, supervision and success of all spa and salon team members.
  • Capable of creating a motivational atmosphere and a cohesive team.
  • Delegates authority appropriately to various team members and follows up on all projects and issues to ensure timely completion.
  • Is actively involved in the operation through daily interaction with both the staff and Resort guests.
  • Demonstrates proactive leadership qualities in both the daily operation of the Spa/Salon as well as in long-term visioning.
  • Exhibits a professional demeanor through appearance and by maintaining a positive attitude toward all employees and guests.
  • Ensures that the guest experience is pleasant in regard to atmosphere, service and quality. Adheres to the Resort brand/ performance standards.
  • Leads the charge in staying current on the lastest spa/salon trends and develops treatment packages accordingly.
  • Adheres to the Spa/Salon operational budget and payroll forecasts.
  • Establishes and enforces internal cost and labor controls.
  • Oversees the purchasing, inventory control and par levels of all spa & salon products. Recommends equipment and products to be used.
  • Responsible for developing revenue enhancement programs (promotions) to increase the number of services and retail sales in the spa/salon.
  • Responsible for attending numerous Resort wide meetings and communicating all relevant information to the Spa and Salon team.
  • Oversees the compliance of state laws regarding spa and salon health standards and proper training/certifications.
  • Develops strong working relationships with other departments to ensure communication and teamwork is at an optimum.
  • Complies with all Resort policies, procedures and standards of operation.
  • Other duties as assigned

Requirements:

  • 1-3 years of Spa/Salon work experience in an upscale hotel/resort
  • 1-3 years supervising a spa/salon
  • CPR Certification and a valid CO state license
  • Strong computer skills needed;Word, Excel, Outlook. Experience with Spa Soft and People Soft preferred.
  • Ability to read and comprehend complex correspondence.
  • Ability to effectively present detailed information both verbally and in written form to guests, fellow Executives and employees throughout the organization.
  • Bilingual in Spanish is a plus

The expected pay range is $0.01 – $6.13 + tips. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 492198

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