What you’ll do at
Position Summary…
What you’ll do…
Are you a highly motivated individual looking for a role that will both be challenging and rewarding? Read on if this position sounds like a challenge you’re ready to take on. The Manager II, Operations role for Seller Performance is one that will be a key contributor to growing Marketplace business.
You’ll sweep us off our feet if…
- Prior experience in a Marketplace Channel
- Creating content to enable sellers to be successful on our platform. This includes enhancing Seller Performance Knowledge Base articles, ‘Welcome Packet’ content for new sellers to the platform, insights and recommendations on Performance metrics, create content that enables our business partners to understand the expectations, standards and policies for seller performance.
- You like to understand end to end processes that impact the area of business you own
- Strong presentation and influencing skills and the ability to interact with executive level business partners
- Startup mentality: scrappy, creative, drive, and passion to be best-in-class
- Self-starter with a strong attention to detail and an ability to deal with ambiguity
- Track record of delivering results and ability to demonstrate measurable impact to business and customer KPIs
- A deep understanding of how to connect with and develop amazing experience for customers/partners
- You’re proficient at and passionate about building solutions that scale
- You think and act like an owner.
You’ll make an impact by:
- Provide input into product roadmaps that enable our business owners and sellers to be successful
- Give our sellers insights into ways that enable them to maintain standards for our core metrics and meet our customers expectations.
- Ensure that our sellers have the information they need to improve performance KPIs
- Proactive mindset, getting ahead of small issues that have potential to become large problems
- You understand and identify problems, can assess impact, and provide solutions
- Building strong and trusting relationships with team members and business partners; working collaboratively and cross-functionally to achieve objectives; and communicating with energy and positivity to motivate, influence, and inspire commitment and action
- Adopting a holistic perspective that considers data, analytics, customer insights, and different parts of the business when making plans and shaping the team’s strategy
- Demonstrating curiosity and a growth mindset; fostering an environment that supports learning, innovation, and intelligent risk-taking; and exhibits resilience in the face of setbacks
- Promote and support company policies, procedures, mission, values, and standards of ethics and integrity by training and providing direction to others in their use and application; ensuring compliance with them; and utilizing and supporting the Open-Door Policy
Benefits & Perks:
Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.
At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices .
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam’s Club facilities. Programs range from high school completion to bachelor’s degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at https://bit.ly/3iOOb1J .
The annual salary range for this position is $65,000.00-$139,000.00
Additional compensation includes annual or quarterly performance incentives.
Additional compensation for certain positions may also include:
– Regional Pay Zone (RPZ) (based on location)
– Stock equity incentives
Minimum Qualifications…
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Minimum Qualifications: Bachelor’s degree in Business Administration, Engineering, Operations , or related field and 2 years’ experience in operations, project management, or related area OR 4 years’ experience in operations, project management, or related area.
Preferred Qualifications…
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Supervising Associates
Masters: Economics
Project Management – Project Management Professional – Certification Primary Location… 850 Cherry Avenue, San Bruno, CA 94066-3031, United States of America
About Walmart
At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability-and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries-all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?
Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.
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