What you’ll do at
Position Summary…
What you’ll do…
The Senior Manager I, Strategic Account Manager role is at the heart of the Marketplace organization. As a Strategic Account Manager, you will be responsible for growing the most critical accounts in Walmart’s Marketplace business. You’ll partner with senior executives and leaders in these accounts to build their business on the Marketplace through strategic account planning, performance analysis, inventory insights, exclusive deals, events, and new product launches.
You will work closely with the Director, Marketplace responsible for this area to drive the day-to-day operations for the category to deliver the sales, profit and experience goals and define the assortment strategy in tandem with the Merchants. You will prioritize and champion opportunities to expand selection, improve discoverability, influence pricing and inventory and drive adoption of seller growth programs. You will lead a small but mighty team of high-performing account managers responsible for helping our most strategic sellers exceed their business plans. If you are customer-focused, strategic and eager to thrive in a high growth environment, this role is for you!
If being in the front seat of driving a business is exciting, this is the role for you!
The Walmart Marketplace is a curated community of respected, professional sellers who offer only top-quality, authentic products and best-in-class customer services.
You’ll sweep us off our feet if:
- You’re seller obsessed and relationship driven.
- You’re a visionary always looking for ways to distinguish from the competition.
- You thrive in constantly evolving, fast-paced, dynamic environments.
- You’re results-oriented with a proven track record of leadership and taking ownership to produce exceptional results.
- You build trust quickly and can lead by influence with the ability to translate between commercial and operational audiences.
- You believe in and prioritize the collective success of the team and are quick to jump in, help, mentor, and coach your fellow team members.
- You are creative and resilient – always looking for new ways to approach problems and drive business performance.
- You enjoy the learning journey and like working with your manager and partners to continue to add to your tool box.
You’ll make an impact by:
- Managing strategic accounts: Serve as a strategic consultant/account manager – accountable for driving business growth across a portfolio of strategic sellers. Develop strategies with sellers to expand selection, improve offer quality and drive operational improvements across their business.
- Driving seller growth: Partner with strategic sellers to drive organic growth by expanding selection, improving offer quality, and managing in-stock. Serve as a primary account executive for a portfolio of partners and act as a trusted advisor, ensuring long-term, mutually-beneficial relationships.
- Improving discoverability: Develop a category marketing plan – including events, site placements and promotions – that drives incremental traffic and GMV.
- Working cross-functionally: Collaborate with Product Management, Strategy, Operations, Site and Marketing to deliver best-in-class customer and seller experiences.
- Advocating for the platform: Champion and evangelize our platform, and its evolving capabilities, to our Marketplace sellers. Drive awareness and adoption of new seller services including Walmart Fulfilment Services (WFS) and Walmart Connect.
- Managing business performance: Lead annual and quarterly business planning and performance tracking for strategic sellers and partners. Conduct deep dive analysis on issues effecting seller business performance and implement corrective actions. Drive performance against P&L levers including gross merchandise value (GMV) and contribution profit.
- Leading and developing talent: Manage, coach and train a team of high-performing account managers that continuously meet or exceed their account goals and revenue targets.
- Autonomous Work: Will be responsible for management of the above and action with limited manager oversight.
Preferred Qualifications:
- 7+ years of successful retail or eCommerce experience
- Previous general manager/category management with P&L responsibility strongly preferred
- Ability to think strategically while delivering detailed execution
- Experience in leading commercial teams and managing change
- Demonstrated ability to work as part of a cross-functional team to drive business positive outcomes
- Assertive, adaptable and demonstrates initiative in a fast-paced environment with competing priorities
Minimum Qualifications…
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
As permitted by applicable law, provide evidence of full vaccination as defined by CDC guidelines OR secure approval of medical or religious accommodation for the vaccination mandate., Option 1: Bachelor’s degree in Business or a related field and 3 years’ experience in Business Management, Marketing, Omni-Channel Merchandising, or a related area. Option 2: 5 years’ experience in Business Management, Marketing, Omni-Channel Merchandising, or a related area.
At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices .
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam’s Club facilities. Programs range from high school completion to bachelor’s degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at https://bit.ly/3iOOb1J .
The annual salary range for this position is $105,000.00-$195,000.00
Additional compensation includes annual or quarterly performance incentives.
Additional compensation for certain positions may also include:
– Regional Pay Zone (RPZ) (based on location)
– Stock equity incentives
Minimum Qualifications…
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Option 1: Bachelor’s degree in Business or a related field and 3 years’ experience in Business Management, Marketing, Omni-Channel
Merchandising, or a related area. Option 2: 5 years’ experience in Business Management, Marketing, Omni-Channel Merchandising, or a related
area.
Preferred Qualifications…
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Business Management, Marketing, Omni-Channel Merchandising, or a related area
Primary Location… 850 Cherry Avenue, San Bruno, CA 94066-3031, United States of America
About Walmart
At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability-and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries-all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?
Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.
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