What you’ll do at
Position Summary…
What you’ll do…
What you’ll do…
This role sits within the Fraud Strategy team, where you will play a key role in managing fraud & abuse on the ecommerce platform, directly working with the customer care operations team to enhance fraud prevention roadmaps and technology. This role will lead initiatives to execute strategies that drive positive impact across Walmart’s bottom line, aligning with operational goals. In addition, you’ll be collaborating with multiple business, tech, and product teams to ensure success, reduce losses, and build a sustainable fraud prevention program.
You will be successful if you:
- Can lead multiple time sensitive projects at once
- Are comfortable presenting external a, b, and c level managers
- Have knack for building internal and external relationships
- Have excellent written and verbal communication skills
- Can identify product gaps, opportunities, and influence product change
- Can execute fraud initiatives in a fast paced, rapidly growing, highly ambiguous, and challenging environment in the ecommerce space
- Can foster collaboration with internal and external teams and leverage your expertise in fraud to drive results
- Have passion and drive to improve the customer experience with a focus on loss reduction
- Are comfortable leading discussions with internal teams and cross functional audiences (business development, product)
- Have the ability to dissect and manage complicated system processes across various teams
- Are driven, with strong organizational skills
- Are a hands-on team player, that is nimble and curious to continuously learn about contact center abuse and fraud
- Can troubleshoot and navigate internal systems to drive decisions based on data
You will make an impact by:
- Contributing to a high-performance culture and leading multiple fraud projects/initiatives
- Building relationships with business partners to encourage participation and success
- Collaborating with cross-functional business partners to influence roadmaps
- Gaining support from internal cross-functional teams to help Walmart.com build a world class fraud prevention platform
- Driving collective success at Walmart.com
Preferred Qualifications:
- BA/BS in Business, Analytics, or related field (or equivalent experience)
- 4+ years of experience in project management
- 3+ years of experience in contact center ecommerce environment
- 3+ years of experience leading cross functional teams and influencing change behavior
- Strong organizational skills, a keen sense of ownership and accountability, and the ability to lead projects, communicate effectively, and be a self-starter
- Demonstrated ability to work as part of a cross-functional team and willingness to take on responsibilities outside primary job description when necessary
Preferred qualifications:
- 5+ years managing ecommerce fraud (or equivalent)
At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices .
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam’s Club facilities. Programs range from high school completion to bachelor’s degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at https://bit.ly/3iOOb1J .
The annual salary range for this position is $119,000.00-$221,000.00
Additional compensation includes annual or quarterly performance incentives.
Additional compensation for certain positions may also include:
– Regional Pay Zone (RPZ) (based on location)
– Stock equity incentives
Minimum Qualifications…
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Bachelor’s degree in Business, Analytics, Statistics, or related field and 4 years’ experience in data analytics, project management, business, or
related area OR 6 years’ experience in data analytics, project management, business, or related area.
2 years’ experience using intermediate functionality of Microsoft Office.
Preferred Qualifications…
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Statistical programming languages, Supervisory experience, Working on cross-functional teams
Masters: Business
Project Management – Project Management Professional – Certification, Six Sigma – Certification Primary Location… 221 RIVER ST, HOBOKEN, NJ 07030, United States of America
About Walmart
At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability-and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries-all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?
Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.
“At Walmart, we get the opportunity to grow professionally and personally-all while improving how we work and what we deliver to consumers.” – Lola, Project Analyst
All the benefits you need for you and your family
- Multiple health plan options, including vision & dental plans for you & dependents
- Financial benefits including 401(k), stock purchase plans, life insurance and more
- Associate discounts in-store and online
- Education assistance for Associate and dependents
- Parental Leave
- Pay during military service
- Paid Time off – to include vacation, sick, parental
- Short-term and long-term disability for when you can’t work because of injury, illness, or childbirth
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com/Benefits.
Frequently asked questions
- On average, how long does it take to fill out an application?
On average, it takes 45-60 minutes to complete your application for the first time. Subsequent applications will take less time to apply as our system saves some of your application information. Please note that some positions require the completion of assessments in order to receive consideration for that role. Those would take additional time.
- Can I change my application after submitting?
No, you cannot change your application after submitting, so please make sure that everything is finalized before you hit the submit button.
- How do you protect my personal information?
Processing of information on paper is minimal, and Walmart processes application information using an applicant tracking system (ATS). Access to the data within the ATS is restricted to authorized personnel, and the system itself is held to high security standards by Walmart.
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