Requisition ID # 150075
Job Category: Maintenance / Construction / Operations
Job Level: Individual Contributor
Business Unit: Customer & Comms
Work Type: Onsite
Job Location: West Sacramento
Department Overview
In Customer Care we are focused on delivering the desired customer experience for each of our customers. Everything we do starts with the customer and our information about the customer. That information is collected and managed by our Customer Experience Strategy group. Each of our organizations, though completely dependent upon each other, are the experts in their area and will further drive PG&Es alignment around the customer.
Position Summary
This is an IBEW Local 1245 represented classification, which has over 100 years of experience representing employees at PG&E.
Utility Machine Operators are responsible for operating high-speed and manual equipment to process customer payments. This includes payment extraction and processing check and cash payments by utilizing high speed imaging equipment.
Overtime may be required, this is an onsite position.
Hours: 5:30am-2:00pm
Job Responsibilities:
• While standing, operate various high-speed equipment, sorting incoming mail and extracting payments.
• Sit, sort and affix labels to mail trays manually
• Push and roll mail carts within the immediate work area and various departments within the facility as needed.
• Perform numerical data entry to record customer payments and balance account activity.
• Receive bundles of checks and verify accuracy. Prepare deposit slips and ensure proper balancing for bank deposits.
PG&E is providing the hourly rate that the company in good faith believes it might pay for this position at the time of the job posting. This position is subject to collectively bargained hourly wage rates and increases. The starting wage rate for this position is $21.64 per hour. This wage rate is specific to the locality of the job. The wage rate is based on multiple factors, including, but not limited to, specific skills, education, licenses or certifications, experience, market value, geographic location, collective bargaining agreements, and internal equity.
This is an International Brotherhood of Electrical Workers (IBEW) Local 1245 represented classification, which has over 100 years of experience representing employees at PG&E. This job is subject to collective bargaining.
Qualifications
Minimum:
• Must be at least 18 years of age
• Must possess a High School diploma, GED or equivalent work experience
• Must possess a valid California Driver’s License
• Ability to lift and maneuver up to 50 pounds a minimum of one time a day
• Ability to sit stationery 4-8 hours per day
• Ability to stand 4-8 hours per day
Desired:
• 1 year demonstrated experience in mailroom operations or production environment
• Current or previous PG&E employee
• Current or previous Hiring Hall employee
• Graduate from an approved Power Pathway Program
• Ability to execute numerical data entry
• Ability to type at least 20 words per minute
Pre-Employment Testing:
You must have qualified on all prerequisite tests prior to submitting an application; and all secondary tests prior to interviewing. For more information on prerequisite and secondary exams, including study guides, please visit the Pre-employment testing program website.
- Clerical Test Battery (CTB)
- Work Orientation Inventory – Clerical (WOI-C)
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Purpose, Virtues and Stands
Our Purpose explains “why” we exist:
- Delivering for our hometowns
- Serving our planet
- Leading with love
Our Virtues capture “who” we need to be:
- Trustworthy
- Empathetic
- Curious
- Tenacious
- Nimble
- Owners
Our Stands are “what” we will achieve together:
- Everyone and everything is always safe
- Catastrophic wildfires shall stop
- It is enjoyable to work with and for PG&E
- A healthy environment and carbon-neutral energy system shall be the reality for all Californians
- Our work shall create prosperity for all customers and investors
More About Our Company
EEO
Pacific Gas and Electric Company is an Affirmative Action and Equal Employment Opportunity employer that actively pursues and hires a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, sex, age, religion, physical or mental disability status, medical condition, protected veteran status, marital status, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic information or any other factor that is not related to the job.
Employee Privacy Notice The California Consumer Privacy Act (CCPA) goes into effect on January 1, 2020. CCPA grants new and far-reaching privacy rights to all California residents. The law also entitles job applicants, employees and non-employee workers to be notified of what personal information PG&E collects and for what purpose. The Employee Privacy Notice can be accessed through the following link: Employee Privacy Notice
PG&E will consider qualified applicants with arrest and conviction records for employment in a manner consistent with all state and local laws.