UX Writer and Content Strategist
The Content Strategist works with Experience Strategy leads and UX team members to identify and meet the content demands for various projects. The UX Content Strategist applies and updates existing content strategies to accommodate new product deisgns as well as employ design systems documentation. The right candidate aplies and updates existing content strategies to accommodate new products and campaigns, validating that content is correctly and accurately implemented across the digital platforms. They will also write, edit and implement content based on the content strategy, including voice and tone, and customer-/business-centric site goal.
ESSENTIAL FUNCTIONS:
1. Writes, edits and implements content based on the U.S. Bank content strategy, including voice and tone, and customer / business-centric site goal.
2. Reviews content with peers and senior content strategists to ensure they accurately represent the U.S. Bank content strategies
3. Formally observes user interviews and usability sessions
4. Analyze and understand end-to-end customer experiences to ensure that all content is consistent in voice/tone/construction and technically correct
5. Assist in gathering requirements and assessing content needs of a given project
6. Update content logs, copy documents, CMS and other documentation systems
7. Provide strategic content recommendations and writing/editing support for UX teams, product managers, business lines, and other content stakeholders
8. Drives, advocates and embodies a customer-centric perspective within and outside the UX Design organization, resulting in consistently simple and innovatively enriching experiences for our customers
9. Applies and updates existing content strategies to accommodate new products and campaigns
10. Validates that content is correctly and accurate implemented across all platforms
SPECIFICATIONS:
- Understands basic principles of content strategy and information architecture
- Passionate about punctuation and grammar
- Experience with user-centered design from concept to delivery
- Experience working in a cross-channel environment, including desktop/laptop, mobile, devices and brick-and-mortar locations
- Knowledge of content strategy and UX best practices
- Great problem-solver
- A strong portfolio demonstrating past work experience and deliverables
- Understands content creation, content inventories and audits, content mapping and modeling, voice and tone guidelines, and governance documentation
- Able to manage ambiguity, working autonomously and multi-tasking in a fast-paced environment
- Experience meeting ambitious deadlines and delivering high-quality work on schedule, including quickly turning around plans and reports
- Skilled in communication, presentation, interpersonal and analytical skills
Lorien, Powered By Impellam, is a digital, transformation, and technology recruitment specialist. We work with clients of all sectors, sizes, and tech needs – from digital giants to tech-enabled businesses – to attract and retain top talent around the
world. Through our network of specialists, we combine deep tech sector expertise with the scope, depth, and breadth of large-scale talent solutions, giving our clients and candidates the confidence and the agility to compete in the digital age.
• ED&I: Lorien, powered by Impellam Group, is an equal opportunity employer committed to diversity and inclusion.
• EEO: Impellam Group is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, gender, national origin, age, disability, veteran status, or any other factor determined to be unlawful
under applicable law.
• Accommodation: Impellam Group is an Equal Opportunity Employer. Impellam Group recruits, employs, trains, compensates, and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age,
veteran status, and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application, interview process, preemployment activity, and
the performance of crucial job functions. Please contact HR-InfoImpellamNA@impellam.com to request accommodation.
Lorienhttps://www.lorienglobal.comhttps://www.lorienglobal.com/-/media/lorien/logos/lorien-impellam-logo-189×54.png
14/06/2023 12:00:00
USD 55.00 57.00 Hour