Amazon’s Workforce Solutions User Experience team (WS-UX) team seeks a passionate and results-oriented leader to join our UX team. WS-UX is comprised of a group of UX designers and researchers who are responsible for driving the customer experience for a variety of employee-centric products at Amazon. We partner with product, tech and science teams across WS to deliver research, UX strategy and designs through a user-centered design approach. Our products and tools provide a better employee experience to Amazonians across the globe.
As a UX Design Manager of the WS-UX team, you will be responsible for the design of end-to-end workforce-ops experiences. You will manage a growing team of designers to craft elegant design solutions across a range of personas and platforms at a global scale. You will collaborate closely with product, engineering and science partners as well as design peers within (WS) and the broader People Experience Technology (PXT) orgs. You will identify large scope product and long-term design vision to raise the UX bar for these domains.
To succeed in this role, you must be an innovative self-starter in driving operational excellence and a strategic big-picture thinker. The candidate must have proven the ability to succeed in a highly ambiguous, fast-paced environment. Our environment requires the skills to work collaboratively and the commitment to take ownership when needed.
Key job responsibilities
– Grow and lead a talented team of designers, responsible for end to end product experiences and features across desktop, mobile and more.
– Manage the user experience design of multiple mid-to-large-sized programs through leading a design team.
– Set vision for the organization and influence product strategic roadmap. Lead the discovery, strategize concept design and launch phases of a project.
– Champion user-centered design culture. Drive creative process and collaboration with cross-functional partners to propose new ideas and strategies.
– Model behavior that exemplifies Amazon Leadership Principles in their team. Raises the design bar for the organization.
– Provide coaching and feedback, with an emphasis on growing senior ICs and leadership capability.
– Create and drives adoption of design guidelines, mechanisms, best practices, process and tools.
About the team
The Workforce Solutions team delivers a suite of products aimed at promoting a positive and flexible employee experience and challenging the status quo. This multidisciplinary team has created truly meaningful products and experiences for over a million Amazon employees. The team’s mission directly contributes to Amazon’s leadership principle: “Strive to be the World’s Best Employer”. Our team works across flexible scheduling, organizational planning, and talent development.
We are open to hiring candidates to work out of one of the following locations:
Seattle, WA, USA
BASIC QUALIFICATIONS
– 6+ years of design experience
– 3+ years of leading design teams experience
– Experience with a variety of UX tools such as Figma, Figjam, Adobe XD, Sketch and Invision
PREFERRED QUALIFICATIONS
– Experience working cross-team and synthesize feedback and input from product management, engineering, testing, and marketing
– Experience with agile/scrum
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $121,300/year in our lowest geographic market up to $225,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.