Job Description & Requirements
The Valet Runner provides extraordinary guest service while interacting with guests upon arrival and departure.
Responsibilities:
- Greets guests, opens all vehicle doors, informs guests of valet prices and vehicle pick up information in a friendly and professional manner.
- Inspects vehicle for damages, notes damages on paperwork, and collects keys from guest.
- Takes vehicle to available parking space, parks vehicle, writes name on window and key tickets, and notes parking location.
- Leaves keys and inspection paperwork at the valet cashier window for processing and intake.
- Retrieves guest vehicle and delivers in a timely, safe manner.
- Reports maintenance issues that surface and follows up to ensure appropriate action is taken immediately.
- Resolves guest complaints in a timely manner or refers issues to the appropriate level team member for resolution.
- Promotes and provides extraordinary guest service for both internal and external guests, answers questions, offers information, and provides assistance in a courteous manner.
- Understands and demonstrates the proper use of safety practices and ensures department standards are maintained and safety policies are upheld.
- Performs other duties as assigned.
Requirements:
- Must be 18 years older
- CA Class C Driver’s License required. Driving record, with no more than one point, must be provided.
- Must be able to drive Manual Transmission.
The pay rate for this role is $16.90