Salary : $39,837.00 – $64,934.00 Annually
Location : Norfolk, VA
Job Type: Permanent Full-time
Job Number: 11538
Department: General Services
Division: Animal Care Center
Opening Date: 09/26/2023
Closing Date: 10/6/2023 11:59 PM Eastern
Description
The City of Norfolk’s Department of General Services is currently seeking a Veterinary Assistant for it’s Animal Care Center Division.
Essential Functions
Essential functions include but are not limited to:
- Obtain medical histories and relay pertinent information to the Clinic Director/Licensed Veterinary Technician.
- Answer phone, email, and in person inquires by shelter personnel, foster families and pet adopters regarding clinic services.
- Schedule surgical services and illness/injury exams for shelter pets, including those in foster.
- Safely and humanely restrain pets for exams, vaccinations, diagnostics, and surgical preparation.
- Observe pets for gross abnormalities, take vitals and report concerns to Clinic Director/Licensed Veterinary Technician.
- Collect samples and perform diagnostic services for the Clinic Director/Licensed Veterinary Technician to interpret, document results, and communicate to relevant parties.
- Recover pets from anesthesia and involve Clinic Director or Licensed Veterinary Technician as needed.
- Clean and sanitize facilities, veterinary equipment, surgical tools, animal enclosures, workspace, lobby, restroom and break areas.
- Ensure adequate stocking and inform Clinic Director/Licensed Veterinary Technician of needed supplies.
- Update patient records, enter medical notes, and fill prescriptions
- Recommend preventative care products for pets based on species and age.
- Discharge patients and provide after care instructions.
- Reconcile funds received and file medical paperwork
- Perform other duties as assigned
- Ability to lift 30 pounds, sit, stand, bend, stoop and walk for an entire workday.
- Ability to work around pet dander, dust and other allergens.
- Must be comfortable handling dogs, cats, and other small animals of varying sizes and temperaments.
- Ability to work independently and as part of a team.
- Ability to deal with difficult and stressful situations involving animals and customers.
- Ability to use computer systems and learn new software
Education/Experience
Work requires knowledge of a specific vocational, administrative, or technical nature which may be obtained with six months/one year of advanced study or training past the high school equivalency. Junior college, vocational, business, technical or correspondence schools are likely sources. Appropriate certification may be awarded upon satisfactory completion of advanced study or training.
Familiarity with veterinary medicine.
Two years clerical experience.
Additional Information & Requirements
Certification in euthanasia by injection for the State of Virginia or willing/able to become certified during first year of employment.
Signing Bonus: This position is eligible for a one-time $5000 sign on bonus.
- Regular full-time and permanent part-time employees may receive paid holidays, vacation and sick leave, employer paid pension plan, basic life insurance, voluntary participation in medical and dental, Section 457 deferred compensation, long-term disability, optional life insurance for self, spouse and children, medical and dependent care reimbursement plans, access to membership in credit union and employer provided parking.
- Special project/grant employees are generally eligible for the same benefits of regular full-time employees; however, retirement, life insurance and participation in health plans vary depending upon funding and authorization.
- Temporary/seasonal and part-time employees are generally only eligible for employer provided parking and access to membership in credit union.
- Retirement
If you are hired October 5, 2010, or after to a position with City of Norfolk Retirement System benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.
If you are hired January 1, 2022, or after to a position with Virginia Retirement System (VRS) benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.
- The Tuition Assistance Program is established to encourage employees toward continued self-development and education. Permanent full-time and permanent part-time classified, unclassified permanent, full-time special projects, and constitutional employees who have completed six months continuous service will be eligible to apply. The applicant’s school of enrollment must be an accredited institution.
NOTE:
The benefits described above are broad generalizations. The specific benefits that an employee may be eligible for are governed by City regulations, as applicable to job type.
Non-City
Positions listed with a job type designation of “Non-City” are not subject to the benefits descriptions above. Refer to the content of the job posting for information regarding these positions.
01
The following Supplemental Questions are specific to the position for which you have applied to assist the hiring manager in screening applications for specific experience being sought. Please be specific in answering these questions as they will be used to evaluate which applications will be given further consideration in the process. Do not answer “see resume” or “see application” as these are not valid answers. Please note that if you are invited to be interviewed by the department, your responses to the following questions may be subject to verification.
- I understand and will answer the following supplemental questions completely and thoroughly.
02
Are you a current or previous City of Norfolk employee?
- Yes – I am a current City of Norfolk Employee
- Yes – I am a previous City of Norfolk Employee
- No – I am not a previous or current City of Norfolk employee
03
If you were referred for this position by a current City of Norfolk employee, please provide the employee’s full name, department, and job title. If not, please indicate by typing “N/A.”
04
Please provide an explanation of any periods of unemployment that are 30 days or longer. Indicate N/A if you have not experienced any periods of unemployment.
05
Please select the highest level of education you have completed.
- Less than High School Diploma/GED
- High School Diploma/GED
- Some College (6 months or more)
- Vocational/Technical Degree
- Associate’s Degree
- Bachelor’s Degree or higher
06
Please select how many years of veterinary clinic experience you possess
- No experience
- Less than one year
- 1-2 years
- 2-3 years
- More than 3 years
07
Please select how many years of administrative experience you possess
- No experience
- Less than one year
- 1-2 years
- 2-3 years
- More than 3 years
08
Please indicate how you work(ed) in your current and previous positions.
- Interpreted the daily needs based on input from my supervisor
- Interpreted the daily needs based on personal assessment and input from my supervisor
09
Please select the software programs with which you have experience. (Select all that apply.)
- Animal Shelter Management software (Chameleon HLP, Shelter Buddy, etc)
- Microsoft Office
- Clinic HQ
- Other Veterinary Clinic software
- I do not have experience with any of these software programs.
10
This position is designated as ESSENTIAL and is required to report to work during City closures due to inclementweather and emergencies. Are you willing to meet this requirement?
- Yes
- No
11
Please indicate your veteran status. (A copy of your long form DD-214 may be required)
- I am not a Veteran
- I am a Veteran
- I am a Disabled Veteran
Required Question