Job Description:
The Marketing Transformation and Business Management Team oversees all strategic planning for the Marketing team, including budget forecasting and optimization, workflow transformation and marketing operations. This team supports the overall Subscriptions team who is responsible for growing the subscriber base of Dow Jones Consumer products globally, across WSJ, Barron’s, MarketWatch and Investor’s Business Daily – managing the end-to-end subscription levers across acquisition, engagement, and retention.
Reports to:
SVP Marketing Transformation and Business Management
Role Overview
The VP – Marketing Operations Strategic Program Manager role is responsible for leading, coordinating and executing project plans across multiple departments playing a critical role in the holistic planning and execution of many large initiatives, across many departments that impact overall customer experience, product assortment, inventory, marketing, member services, operations, and fulfillment.
The role will work closely with data science and analytics, paid media, customer service, product, technology, finance, legal, operations, brand marketing, customer insight, enterprise sales and editorial teams to ensure all areas of the business are aligned and working toward the same strategic goals.
The ideal candidate would have:
- The ability to connect high-level business priorities with work on the ground, and the experience to advise teams and leaders in this area by building consensus, driving alignment, and motivating transformation.
- Proven experience in guiding program managers to drive KPIs, and maintaining clear accountability for achieving team goals.
- Practiced views on establishing minimum viable processes and improving them as needed based on regular stakeholder feedback.
- Proven ability in coaching program managers and technical teams in the correct frameworks (i.e. agile, traditional/waterfall).
- Superb verbal and written communication skills, including the ability to connect with and influence executive leadership and both technical and non-technical contributors on project teams.
- The ability to use multiple data points to make informed decisions, and communicate those decisions in a thoughtful, clear way using tailored styles (charts, graphics, etc.).
Job Responsibilities:
- Lead and coordinate multiple workstreams (and process transformation) by providing unified oversight, ensuring transparency to key stakeholders, and driving successful results.
- Prioritize critical work and delegate responsibilities to corresponding team members
- Provide operational support / manage operational escalations for marketing ops with cross-functional partners
- Build efficient processes/workflows for creative execution of projects and programs with focus on agility and customer/user experience
- Drive team communication, both within core team and to management / leadership team
- Organize and lead cross functional meetings to ensure all stakeholders are involved in current discussions and receive clear guidelines on appropriate next steps
- Working with senior management and key stakeholders to understand the related business strategies, objectives and priorities, while ensuring alignment in supporting the current business strategy
- Oversee vendor contract details, budgets, and timelines with the ability to adapt and react to business needs
Qualifications:
- 15+ years relevant work experience in program management and marketing operations
- Proven ability to communicate both technical concepts and business impact to team members and executive leadership in a manner that is readily understood and actionable.
- Deep knowledge of agile development practices and knowledge of Google Workspace, Slack, and other project management tools
- A passion for innovation and growth
Dow Jones, Making Careers Newsworthy – All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status. EEO/AA/M/F/Disabled/Vets. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at talentresourceteam@dowjones.com. Please put “Reasonable Accommodation” in the subject line.
Business Area: CMO – MARKETING
Job Category: Project/Program Management
Union Status:
Non-Union role
Pay Range: $140,000 – $450,000
We recognize that attracting the best talent is key to our strategy and success as a company. As a result, we aim for flexibility in structuring competitive compensation offers to ensure we are able to attract the best candidates. The quoted salary range represents our good faith estimate as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, location, technical and communication skills, and other factors that may prove relevant during the interview process.
Pay-for-performance is a key element in our strategy to attract, engage, and motivate talented people to do their best work. Similarly to salary, for bonus eligible roles, targets are set based on a variety of factors including competitive market practice.
For benefits eligible roles, in addition to cash compensation, the company provides a comprehensive and highly competitive benefits package, with a variety of physical health, retirement and savings, caregiving, emotional wellbeing, transportation, and other benefits, including “elective” benefits employees may select to best fit the needs and personal situations of our diverse workforce..
Since 1882, Dow Jones has been finding new ways to bring information to the world’s top business entities. Beginning as a niche news agency in an obscure Wall Street basement, Dow Jones has grown to be a worldwide news and information powerhouse, with prestigious brands including The Wall Street Journal, Dow Jones Newswires, Factiva, Barron’s, MarketWatch and Financial News.
This longevity and success is due to a relentless pursuit of accuracy, depth and innovation, enhanced by the wisdom of past experience and a solid grasp on the future ahead. More than its individual brands, Dow Jones is a modern gateway to intelligence, with innovative technology, advanced data feeds, integrated solutions, expert research, award-winning journalism and customizable apps and delivery systems to bring the information that matters most to customers, when and where they need it, every day.
If you are a current employee at Dow Jones, do not apply here. Please go to the Career section on your Workday homepage and view “Find Jobs – Dow Jones.” Thank you.
Req ID: 37050