Location
La Costa Resort and Spa
Nestled among the beautiful coastal foothills of Carlsbad, CA, Omni La Costa Resort & Spa is honored as the #1 Wellness Spa by Spa magazine. Omni La Costa’s acclaimed restaurants present an updated take on locally inspired cuisine and culinary delights. Steps from your door, world-class accommodations, championship golf and tennis, eight pools and more anxiously wait to welcome your arrival.
Omni La Costa associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, Omni La Costa may be your perfect match.
Job Description
VUE is a lively and contemporary restaurant with an outdoor dining patio and magnificent “VUEs” of championship golf courses and lush green rolling hills. This signature restaurant features creative dishes, a unique selection of craft brews, wines and cocktail offerings. A leisurely meal the whole family will enjoy.
A VUE Host ensures guests are welcomed to the lounge in a politelyand friendly manner and seated timely.
Responsibilities
- Follow telephone procedures while maintaining 4 Key Service Standards at all times.
- Maintain the reservation log (using computerized reservation systems) and ensure all notes are entered and as detailed as possible throughout your shift.
- Acknowledge guests immediately as they walk through the door. Ask their name and room number when applicable. Always refer to them by name.
- Assign wait and bus staff stations.
- Seat guests. Advise the server of any special requests. Tell the server the name and seat number of the party.
- Keep the pace of the floor at a level that ensures excellent service by limiting covers.
- Bid the guest a friendly farewell. Remember to use their name whenever possible.
Qualifications
- Experience in a front line position directly dealing with people.
- Must be well groomed and have a friendly and outgoing personality.
- Must possess solid communication skills, including the ability to communicate with precision, diplomacy, professionalism and courtesy.
- Must demonstrate exceptional multi-tasking ability and the ability to prioritize and expedite efficiently and courteously.
- Must possess basic computer knowledge and the ability to use touch-screen and keypad to organize and make tables assignments and reservations.
PHYSICAL DEMANDS
While performing the duties of this job, the employee is regularly required to stand; walk; and use hands to finger, handle, or feel. The employee frequently is required to talk or hear. The employee is occasionally required to reach with hands and arms; stoop, kneel, crouch, or crawl; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.
NECESSARY LICENSES/ CERTIFICATIONS
San Diego County Food Handlers card will be required prior to the start of employment.
Pay Rate: $20.50/hr
Omni Hotels & Resorts is an equal opportunity employer – vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP’s Pay Transparency Nondiscrimination policy statement
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.