Company Overview
DocuSign helps organizations connect and automate how they agree. Our flagship product, eSignature, is the world’s #1 way to sign electronically on practically any device, from virtually anywhere, at any time. Today, more than a million customers and a billion users in over 180 countries use DocuSign to accelerate the process of doing business and simplify people’s lives.
What you’ll do
As a data-driven, customer obsessed Product Manager, Growth – your primary responsibility will be to accelerate growth at every stage of the product experience, such as improving product activation, streamlining onboarding experiences, driving new feature adoption, ongoing engagement and retention, and converting free users to paid and upselling existing customers.
You’ll lead the product strategy, roadmap delivery, and growth impact for key experiences in Onboarding, Engagement, Virality, and Monetization. You will have a dedicated team of full stack engineers, designers, and data scientists (engineers, developers, analysts, marketers) to improve the end to end user experience, optimize the customer’s core product journey through our growth loops, identify opportunities to improve customer acquisition and retention, and drive a world class core product growth team.
This position is an individual contributor role reporting to the Sr. Director, Product Management and is designated flex.
Responsibility
- Own and execute well-defined AB tests
- Rally cross functional product development teams to have a high level of ownership over the customer experience and result
- Manage stakeholder expectations and communicate roadmap delivery for competing priorities
- Lead the strategy and roadmap for growth flows and features across the DocuSign Platform with clear focus on driving business results
- Attract, manage, and develop a talented, diverse, equitable and inclusive team of product managers
- Apply your understanding of both business and consumer audiences to drive the next generation of eSignature innovations
- Understand market and customer needs by closely working with Customers, Consumers, User Research, Data Science, and Marketing
- Define and analyze metrics that inform the success of products
- Monitor, measure and report on key business and customer metrics
- Identify areas for continuous testing and optimization
- Define hypotheses for experiments and execute accordingly
- Prioritize opportunities, define requirements and execute cross-functionally (Engineering, Design, Data Science, User Research, etc.) to take features from concept to launch
- Collaborate with Engineering, Marketing, Pricing, Legal, UX, and other cross-functional teams
What you bring
Basic
- 8+ years of experience in Product Management
- 4+ years of experience building growth focused product experiences
- Experience presenting to senior executive audiences
- Bachelor’s degree
Preferred
- Proven track record of innovation and scaling products from 0 to 1, 1 to 100 and so on
- Experience building with two-sided products
- Master’s degree
- Experience with consumer and/or B2B new user onboarding
- Experience in analytical leadership
This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.
This role is eligible for bonus, equity and benefits .
Based on legislation in Washington state the following details are for individuals who reside and would be working in Washington only: Washington pay range: $115,800 – $174,525 base salary
Based on legislation in California the following details are for individuals who reside and would be working in California only: California pay range: $123,600 – $202,550 base salary
Life at DocuSign
Working here
DocuSign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At DocuSign, everything is equal.
We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.
Accommodation
DocuSign provides reasonable accommodations for qualified individuals with disabilities in job application procedures, including if you have any difficulty using our online system. If you need such an accommodation, you may contact us at accommodations@docusign.com .
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