Job Type
Full-time
Description
URM Stores is currently looking for motivated Warehouse Order Management Coordinator to join our amazing team! Our Warehouse Order Management Coordinator will work closely with the Logistics and Customer Service team to support all our customers and Member-Owners. Tracks data regarding shipments and comfortably handle multi-tasking in a fast-paced environment with minimal supervision.
As our Warehouse Order Management Coordinator, you will build and maintain business relationships, provide a high level of customer service to our internal and external customers, participate in continuous process improvement initiatives to bring solutions to Customer needs, as well as work to ensure flawless execution and Supply Chain metrics are met.
What to expect day to day:
- Create a positive experience for the Customers by consistently providing superior service and exceeding expectations.
- Accountable for the day-to-day execution of customer orders, as well as ensuring that the customer receives an accurate invoice.
- Timely and accurate processing of incoming and outgoing shipments in applicable systems to ensure real time data processing.
- Collaborate with team and other departments to identify and implement strategic initiatives to enhance customer relationships while reducing cost.
- Provide analysis to take advantage of promotion, distribution, pricing and process opportunities.
- Manage critical metrics to include response time to customer, case fill and on-time delivery.
- Manage network applications to support the Customers/Members, Transportation and Warehouse Departments.
- Process orders from customers, sales representatives, purchasing department and merchandisers.
- Process credits requests from customers within the Credit Policy.
- Maintain system data ensuring the order systems work as expected.
- Manage multiple Xdock Programs both manual and electronic.
Ideal candidate has the following:
- Customer service-oriented and energized by helping others succeed. Possesses outstanding interpersonal skills, energy, and enthusiasm.
- Have a strong will to learn, grow, and build on your current foundation of experience.
- Have a strong logistics ordering system knowledge. AS400, and IDS preferred.
- Detail oriented, with an eye for analytics .
- Logistics, Operations, Warehousing experience a plus.
- Ability to navigate computerized systems for tracking, information gathering, and/or troubleshooting.
- Proficient knowledge of the organization, products, and services.
- Ability to work within a team and as an individual contributor in a fast-paced, changing environment.
- Ability to leverage and/or engage others to accomplish projects.
- Want to have fun, while providing the service and support our customers need!
Why Join Our Team?
It’s fun to work in a company where people truly believe in what they’re doing. For the last 100 years, URM has been committed to bringing customer focus to our Member stores. Employees at URM are proud to be a part of the number one food distributor in the Inland Northwest. By meeting the needs of our customers and the needs of our member-owners, we create our future success. As part of that, our top goal is simple: to build a long and mutually beneficial relationship with our customers.
We seek only those who stand out above the rest-progressive thinkers who push our company forward in a positive way. We work in a supportive team environment and in addition to our amazing culture, our employees enjoy many perks, below are a few of the highlights:
- Salary per Union Agreement is up to $20.43 an hour DOE.
- Annual Contractual Wage Increases each June!
- Medical/Dental/Vision/RX Insurance Benefits – URM pays 100% of the premium for the employee and for their dependents!!!
- Company paid contribution to the Western Conference of Teamsters Pension Plan for the employee’s retirement benefits.
- Retirement Medical Plan!
- 1-week paid vacation after your first 6 months, with an additional week vacation on your 1-year anniversary.
- Five Paid Holidays, plus four float holidays after your first year!
- Paid Sick Days.
- Fun employee events, such as March Madness Company Brackets and Holiday Breaks with great prizes!
- We also offer an Amazing Employee Discount Program at our Company-owned Grocery Stores!!!!
Our Company:
We are proud to be a part of the number one food distributor in the Inland Northwest. Since 1921 URM has been a retailer-owned business. URM’s core business is the purchasing, warehousing, and delivery of merchandise inventory to its Member-Owners. The shareholders of URM are all retail grocers who provide groceries to their local communities. URM operates on a cooperative basis, which means that all its net earnings on business done with or for its member-owners through its Patronage Departments are allocated and paid to its Member-Owners in the form of patronage dividends. Over the years, sales volume has grown to over $1 billion and employment to over 2,900 employees at URM and its subsidiaries-Rosauers Supermarkets and Peirone Produce.
URM Stores, Inc. is an equal opportunity employer and provides equal employment opportunities to all individuals regardless of Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, or any other classification protected by state or federal law. We are also committed to providing a work environment that is free of all forms of discrimination, regarding recruiting, hiring, training, promotions, compensation, and all other conditions of employment. The selected candidate must be able to successfully complete a pre-employment background check, and drug test, as URM is a drug free workplace.
Salary Description
Salary per Union Agreement up to $21.23/hour DOE