Overview
The Warehouse Supervisor oversees day to day management of the Warehouse at Angel of the Winds Arena. Responsibilities include receiving orders, transferring product before, during, and after events, coordinating staff. This role directs in correlation with the Concession Manager, the department’s daily activities in accordance with OVG Hospitality’s policies and objectives to ensure guest satisfaction, profitability, and a positive, productive and compliant work environment. Responsible for effective supervision and operations of the Warehouse team including communicating event details, employee communications, event set-up. The Supervisor is responsible for providing day-to-day event planning, effective company & client communications, monthly inventory of beverage and snacks, effective communications with staff & Managers and other tasks as required by the Concession Manager. This position provides an elevated level of oversight to ensure the smooth running of all assigned events at Angel of the Winds Arena. The employee must maintain excellent attendance, a professional presentation, and be available to work an event-driven schedule which includes consistent evenings and weekends.
This role will pay an hourly wage of $22.00.
For PT roles: Benefits: 401(k) savings plan and 401(k) matching.
Responsibilities
- Supervise a staff of approx. 5 part-time employees. Responsibilities include, but are not limited to maintaining an open door, employee motivation, compliance with company policies/procedures, effectively communicating with employees through phone, email, and text. Oversee execution of events and daily productivity.
- Assist the Concession Manager to manage inventory, supplies, equipment to maximize revenue and minimize expenses. Effectively manage relations with vendors, intake & storage of product, distribution of product including kegs.
- Oversee the staff’s professional presentation to clients and adherence to established appearance standards, customer service and positive guest-focus climate.
- Maintaining a positive and compliant work environment in accordance with company standards and with local/state/federal laws including, but not limited to, food safety/compliance, building & guest safety, emergency situations, the service of alcohol, employee alcohol training, and compliant employee relations.
Qualifications
- High school diploma or equivalent
- Some college level course work in the field of culinary, event management, business management, sports management, or similar field. A four-year degree in a similar field preferred.
- Two or more years of professional experience in the food & beverage or event industry with demonstrated increased responsibility; along with demonstrated knowledge of food & beverage management.
- Provide a professional presentation regarding representing the company in all interactions
- Advanced computer proficiency including demonstrated professional communications by email; MS Word & Excel experience in a Windows format, along with experience with internet-based business programs.
- Experience with event planning, establishing event details, and demonstrated professional client relations preferred
- Ability to create a positive / compliant employee and client relations climate in a high-pressure and fast-paced event environment.
- Ability to consistently use good judgment, make sound decisions, consistently working with a high degree of accuracy/reliability; effective organizational and time management skills, and effectively working and managing a team independently
- Demonstrated history of appropriate management of alcohol
- Driver’s license, ability to obtain, or reliable transportation to work a varied management schedule
- Proficient command of the English language reading, writing, speech.
- Willingness to work an event-driven schedule which includes long hours and consistent night & weekend work seasonally