RumbleOn, the nation’s largest retailer of powersports, is adding an AWESOME team member to support our growth, specifically, a Warranty Processor. This position will work on-site at our headquarters in Irving, TX.
This outstanding opportunity is ideal for a detail oriented individual who has experience with general dealership/automotive accounting duties. Someone who takes pride in the quality and accuracy of their work. If energetic, professional, focused, and organized are words that describe you, read on!
The RumbleOn Warranty Cancellation Clerk will primarily focus on processing requests for warranty cancellations from dealerships, customers, and lending partners in a timely and precise manner. You will be responsible for ensuring that all required documents are collected for the cancellation process and that refunds are properly calculated.
Responsibilities:
- Monitor channels of communication for new cancelation requests or status updates
- Prepare documents necessary to complete cancellation requests
- Assist with logging, tracking and follow-up of pending requests
- Work with Department Manager, dealerships and lending partners to close out requests
- Maintains a positive working relationship with all employees, at both headquarters and in the field
- Accurate calculation and processing of all refunds.
- Maintain accurate files for all companies.
- Other duties as needed within the F&I/Administration branch
- Resolves customer concerns and problems quickly and effectively
Requirements
- High school diploma or equivalent
- Minimum of 2+ years experience in a related role (e.g. administrative, customer service, documentation, business office)
- Minimum of 2+ years experience in a General Accounting/Vehicle Titles/Documentation role supporting dealerships is strongly desired.
- Excellent customer service skills
- Knowledge of automotive or powersports dealership accounting/F&I workflows are desired, but not required
- High degree of accuracy and attention to detail.
- Exceptional written and verbal communication skills.
- Solid computer and data entry skills.
- Ability to work independently and responsibly
- Intermediate Microsoft Office Skills, especially Excel, desired.
Benefits
What RumbleOn Offers You:
A fun, relaxed, and casual work environment with awesome people by your side working as a team to ensure the entire group’s success! Plus…
- Healthcare, Dental, & Vision Insurance (RumbleOn pays a very generous portion of medical premium!!!)
- Competitive Vacation/PTO (12 PTO days year 1, plus 7 Holidays for a total of 19 days year 1!)
- Close knit, open, inviting startup environment where you can make your mark and where your ideas are heard!
- Employee discounts on purchases
- Fully stocked kitchen with drinks and snacks all day
- Fun company events
- $19-$22 per hour to start commensurate with skillset and experience
- The opportunity for growth and a solid long term career…we promote from within!!
- Volunteer Time Off
- And more…
*All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment*•