Job Title
WFD Program Asst II
Job Type
Full-Time
Category
Project & Program Management
Location
NCTCOG – ARLINGTON, TX 76005 US (Primary)
Travel
Job Description
Who We Are & What We Do:
Workforce Solutions of North Central Texas is a division of the North Central Texas Council of Governments. Our mission is to advance business-driven solutions that promote economic growth, opportunity and a skilled workforce. Our core values of trust, leadership, inclusion and community permeate everything we do. The programs we oversee are designed to ensure the businesses in our 14-county region remain competitive, that workers have the opportunity to obtain skills that will help them become or remain self-sufficient, and that our communities are economically resilient.
The story of our organization begins in 1993, when Texas created a workforce development system that made significant efforts to improve service delivery through local control and coordination of services from different programs. On May 23, 1996, Governor George W. Bush certified the North Central Texas Workforce Development Area (WDA) and on July 25, 1996, the Chief Elected Officials of the 14-county WDA signed a partnership agreement forming the North Central Texas Workforce Development Board and selected the North Central Texas Council of Governments as its fiscal agent, grant recipient and administrative agent. Our WDA includes Collin, Denton, Ellis, Erath, Hood, Hunt, Johnson, Kaufman, Navarro, Palo Pinto, Parker, Rockwall, Somervell and Wise counties.
How you will make an impact – Description of the Opportunity:
You will provide complex administrative and clerical support to a respective department and senior management staff. This is accomplished by providing customer service to the agency membership, the public and staff; processing information; directing committee, public, and staff meeting activities; coordinating travel arrangements; overseeing departmental records management services; coordinating special events; participating in the department’s program development and implementation; and managing a specific administrative program(s) or project(s). Other duties may include coordinating
tasks and serving as a departmental representative.
Responsibilities may include, but are not limited to, the following:
- Answering multi-line phone system, fielding questions, distributing messages, and directing requests to the appropriate staff
- Providing customer service to the agency’s membership, public, and staff
- Copying, faxing, scanning, assembling, and distributing documents
- Supporting committee and/or staff meetings by maintaining membership and contact information; drafting and reviewing agendas; maintaining attendance records; coordinating meeting schedules and mail outs; reserving meeting facilities, audio/video equipment, and refreshments as appropriate; conducting meeting setup/cleanup; documenting meeting proceedings; and following up meeting actions
- Maintaining databases
- Creating, formatting, reviewing and posting items on the Agency Intranet and Internet
- Coordinating travel arrangements, including adhering to established regulations, reserving airline flights and hotel accommodations, obtaining appropriate travel approvals, and processing expenditure reimbursement
- Maintaining calendars, scheduling meetings, assisting in the coordination of special events, and resolving scheduling conflicts
- Composing, reviewing, and formatting correspondence, presentations, agenda items, documents, and reports
- Adhering to records management guidelines
- Communicating with elected officials, committee members, varying levels of staff from management to entry-level, and the general public
- Serving as a representative of the department and Agency and attending meetings as needed
Desired Skills:
- Ability to operate a variety of office equipment
- Strong communication and organizational skills
- Proficient in operating Windows-based computer programs such as Word, Outlook, PowerPoint, and Excel
- Working knowledge of Microsoft Access, Teams and Smartsheet a plus
- Detail oriented and ability to multi-task, while maintaining a high level of quality control
- Ability to work independently and in a team environment
- Excellent interpersonal skills
- Flexible and adaptable to meet various needs
Required Education & Experience:
- A Bachelor’s degree or 7 years equivalent experience in lieu of a degree
- Minimum of 1 years of experience in direct field of assistant type support to senior leaders.
Compensation:
- FLSA: Exempt
- Starting Salary: $48,481.00- $ 60,601.25 depending on skills, qualifications and experience.
Officing:
- This position offers a hybrid work option.
Benefits:
We offer a highly competitive package of many desirable benefits to our full-time employees including:
- Health/Dental/Vision/Life Insurance
- We provide an outstanding package of health, dental, vision and life benefits for employees, with the monthly premium paid by NCTCOG 100%. Coverage available for their families and those monthly premiums are shared with NCTCOG. We provide employees with life insurance coverage that is employer paid with a benefit of 2 times the employee’s annual salary.
- Paid Leave
- Paid vacation, sick leave, and personal days are provided as part of the benefit plan, as well as specified holidays. This position also includes a phone allowance.
- Retirement
- NCTCOG participates in a defined contribution plan as an alternative to Social Security. The defined contribution retirement plan provides retirement benefits for all eligible employees. NCTCOG contributes twelve percent (12%) of permanent full-time employees’ gross salaries. Participating employees contribute six percent (6%) of gross salary. An employee becomes forty percent (40%) vested in NCTCOG’s contributions after three full years of employment. An additional fifteen percent {15%) is vested for each additional year of employment. An employee becomes fully vested after seven years of employment.
- Work/Life Balance Programs
- To help employees and their families meet personal and professional challenges, NCTCOG provides an employee assistance program, prepaid legal services, lunch and learn seminars, alternate work schedules, alternate commute programs, and an on-site gym.
- Professional Development
- NCTCOG is committed to professional development and provides a wide range of training opportunities-both online and traditional classroom sessions. It covers applicable professional development expenses, professional memberships, and licenses, as well as tuition reimbursement
Equal Employment Opportunity Employer:
NCTCOG is an equal opportunity employer/program. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, veteran status, and other classifications covered under federal, state, or local laws. Auxiliary aids and services are available upon request to individuals with disabilities.
Background Check & Drug Testing:
All selected candidates must undergo a pre-employment background check and drug screening. Background checks include national criminal background check, employment history, motor vehicle record check, social security verification, education verification, and other elements as needed. NCTCOG is committed to a safe and drug free workplace and performs pre-employment substance abuse testing. All new hires are required to undergo a drug test which detects the presence of illegal drugs for months prior to testing. We appreciate your cooperation in keeping NCTCOG safe and drug free. In order to receive an offer of employment from NCTCOG, selected candidates must successfully pass the pre-employment background check and drug screening.
E-Verify:
The North Central Texas Council of Governments participates in the federal E-Verify program in order to verify a new employee’s authorization to work in the United States. Applicants must be lawfully authorized to work in the U.S.
Job postings are kept open for a minimum of 10 calendar days and may close anytime thereafter at the discretion of the hiring manager.