Position Details
Position Information
Position Title
Workforce Program Specialist
Job Description
This position provides support to the job training programs (260F, 260E). This position will cultivate and maintain relationships with business and industry to ensure excellent customer service in regards to the implementation of the job training programs. Also, day-to-day support of customized training will also be needed. A high degree of coordination between multiple departments will be required.
Full Time/Part Time
Regular, Full Time
If part time, projected hours (per week)
40
Organizational Division
Business & Community Education
Campus Location
Council Bluffs
Required Qualifications
- Minimum two years of post-high school education with preferred 4 years in office setting
- Excellent verbal and written communication skills and ability
- Strong organizational skills including the ability to multi-task, to meet deadlines, to maintain and access paper and electronic files, to produce error-free final products, and to manage time and output
- Excellent customer service skills
- Ability to read, write and speak English fluently
- Enthusiastic and dedicated to the challenges of helping other people
- Ability to function collaboratively as part of a fast-paced, customer oriented team
- Professional in communications, appearance, relationships, and responsiveness
- Positive attitude
- Ability to maintain strict confidentiality at all times
- Self-starter with the ability to perform with little supervision
- Regular, prompt & reliable attendance
- Ability to pass a background check, have a valid U.S. driver’s license and good driving record.
Preferred Qualifications
- Proficient use in computers including Microsoft Office products (Outlook, Word, Excel, PowerPoint) and CRM experience
Physical Demands
- The employee frequently is required to sit for extended periods of time and use hands to operate computer keyboard, telephone and basic office equipment
- While performing the duties of this job, the employee is regularly required to talk and hear
- Ability to drive company owned or personal vehicle
Salary
$38,000-$42,000
Benefits Summary
Click here for more information on benefits and perks.
Equal Opportunity/Non-Discrimination Statement
It is the policy of Iowa Western Community College to provide equal educational opportunities and not to discriminate on the basis of race, color, creed, religion, national or ethnic origin, ancestry, genetic information, physical or mental disability, age, sex, sexual orientation, gender identity or expression, veteran status, citizenship, medical condition, and actual or potential parental, family or marital status as those terms are defined under applicable laws, in its educational programs, activities, or employment practices.
Questions or complaints? Contact Title IX, ADA, and Equal Opportunity Coordinator for Students, Reanna Heim, or Title IX and Equal Opportunity Coordinator for Employees, Robyn Porter at equity@iwcc.edu and 712-325-3200; or Director of the Office for Civil Rights at U.S. Department of Education, John C. Kluczynski Federal Building, 230 S. Dearborn Street, 37th Floor, Chicago, IL 60604-7204, Telephone: (312) 730-1560 Facsimile: (312) 730-1576, TDD 800-877-8339 Email: OCR.Chicago@ed.gov
Posting Detail Information
Job Open Date
07/25/2023
Job Close Date
09/09/2023
Open Until Filled
No
Special Instructions Summary