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Milwaukee County oversees operations from our Airport, Behavioral Health, Child Support Enforcement, Combined Court Operations, Sheriffs Department, House of Corrections, Human Services, Parks, Public Safety, Public Works, Fleet Operations, Transportation, and at the Zoo. Our departments are also dedicated to our Seniors in the Department on Aging, those with Disabilities, and Veterans Affairs. Our employees also remain committed to serve the cultural, human, recreational and social needs of the entire community.
Milwaukee County offers a wide variety of interesting jobs for people who want to make a difference in our community. Milwaukee County provides a competitive benefit package and is an Equal Opportunity Employer. If disability related accommodations are needed, please contact 414-278-3936.
We are searching for Changemakers to come and join our team and discover our diverse and versatile community of independent spirits and unique talents, we are redefining the way you think about Milwaukee County!
Zoo Visitor Services – Admissions & Experiences (Spring/Summer)
Seasonal
Hourly Range: $10.37-$15.35
Job Summary
Under supervision of the Guest Services Supervisor, Visitor Services Specialist Lead, and the Visitor Services Specialist the Zoo worker in Admissions and Experiences is responsible for interacting with our guests, including greeting, thanking, and processing ticket sales. Providing our guests with a great guest experience is our #1 priority. This can be a fast-paced work environment and requires computer and communication skills. Throughout the Zoo, shifts are mainly standing and outdoors for admissions, parking, and various experiences.
Job Responsibilities
- Customer Service – The Visitor Services Department will provide a great guest experience and promote animal conservation by following standard procedures and reciting narratives with kindness and consistency.
- Cash Handling – Expected to properly handle ticket sales and payment transactions using a Point-of-Sale system.
- Appearance – Wear proper Zoo uniform at all times, practice good hygiene
- Attendance – Follow attendance policy and availability procedures
- Daily Duties – Opening, operating, closing duties, including cleaning of assigned area and picking of debris within the park to ensure a clean experience for our guests.
- Ability to operate the following equipment properly and safely: golf carts, hand tools, computers, and general office equipment.
- Ability to push, pull, carry, and lift up to 20 lbs.
- Other duties as assigned.
Required Education, License/Certification and Experience
- Applicants must be at least 16 years of age upon applying
- High school diploma or GED preferred
- Previous work experience handling money preferred
- Previous work experience in customer service preferred
Note: This Original Examination is open to all qualified applicants authorized to work in the United States. In accordance with Rule III section 11 of the Civil Service Rules a non-competitive examination will be held for this position. The non-competitive examination will consist of a review of candidate materials, education, and related experience.
Milwaukee County is committed to fostering an equitable working environment, free from discrimination and harassment, on the basis of any characteristic protected by law. We prohibit any form of discrimination, harassment based on race, color, religion, sex, gender, gender identity or expression, sexual orientation, pregnancy, pregnancy related condition, national origin, age, disability, FMLA status, sexual orientation, military status, marital status, or any other category or status that is now or in the future protected by federal, state, and local law. We maintain a drug-free workplace and perform pre-employment substance abuse testing, background checks and pre-employment physicals subject to job requirements. If special accommodations are needed, please contact 414-278-3936.
Other details
- Job Family 6 – Natural Resources/Parks and Recreation
- Job Function 8 Service-Maintenance
- Pay Type Hourly
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